Monitors
The Monitors widget provides a comprehensive view of the Infor LN service
calls.
The monitors widget displays the following records:
- Emergency calls to process today
- Emergency calls to process later
- Assigned calls to process today
- Assigned calls to process later
- Incoming Calls to process
- Bad fixes (%) from the last 7 days
On this widget you can:
- Set the range corresponding to the color by specifying the Greater than and Less than values for each monitor.
- Click on each monitor to view the filters set in the LN session.Note: All the service calls are retrieved from Calls (tsclm1600m100) session. This widget enables you to review the emergency service call(s) at a given moment in time.
- Configure the colors and the sequence of the list using the drag icon.Note: If the value is zero, the count badge is shown in grey color. If the value is not within the set range, it displays in azure color.
- View the number of calls with the record name.