Average Resolution Time

The Inspection Order Average Resolution time widget displays the average resolution time for required inspection order. The widget also indicates the average resolution time for inspection orders created in a month or year. This banner widget is included in the Quality Manager page. Inspection orders are used to structure the inspection of products that are purchased, produced, or sold.

The formula for Inspection Order Average Resolution Time:

Average Resolution Time = ((Actual Completion date - Actual Start date) +1) / No. of orders of that period

The widget retrieves information from Inspection Orders Lines (qmptc1101m000) session in Infor LN to display the average resolution time of the inspection order origin. You can validate the inspection order for actual start and completion date. The widget displays a graphical representation based on the calculated value for specified period.

On the widget, you can:
  • View the Company name.
  • View the configuration details.
  • Click Company name to view the configuration details of the widget.
  • Click Dropdown to modify the period.
    Note: A bar chart displays the status of inspection orders for a fiscal year, if the YTD option is selected. A bar chart displays the order status from the selected month to the current month, if the MTD option is selected.
  • Rest the pointer on the graph to view the exact value.

    The bar charts are the combined summary of inspection orders and the order status (Free, Active, Completed, Processed) for all orders that are created.