Service Calls Widget

The Service Calls widget displays the status of the LN service calls in a form of donut chart. The information displayed in the center of the donut chart represents the total number of filtered service calls. For a single width widget, place the pointer over the donut chart to view the name of the indicator. You can also view the name of the indicator when the width of the widget is increased.

Service calls are filtered based on Service Engineer and Department specified in the widget settings.

Click the Donut chart or the Legend values to access the Service Calls (tsclm1600m100) session and view the data based on the filters defined in the widget settings.

Click Legend to view the service calls that are:

• Assigned: Represented in Amber color.
• In Process: Represented in Azure color.
• To be Invoiced: Represented in Amber color.

The number of service calls represented by the color specified in Legend is also displayed outside the Donut chart.