Service Support Engineer

This workspace is provided as a standard page and is aimed at the support engineer role. This workspace gives a high-level view of service call information based on LN CE data.

This workspace includes these widgets:

Monitors
Provides a comprehensive view of the LN CE service calls.
Actionable Calls
Displays a graphical representation of response types versus the number of assigned calls.
Calls
Displays the status of the LN CE service calls in a donut chart format.
Performance Indicators
Displays the KPIs related to the analysis of incoming service calls.