Service Probability Analysis
This table shows the table from which fields are retrieved for the dimension:
Table | Description |
---|---|
tsclm350 | Service Resolution - Probability Analysis |
tsclm810 | Call history |
This table shows the attribute mapping for the dimension:
Attribute | Mapping |
---|---|
Activity | tsclm350.espr |
Actual Problem | tsclm350.espr |
Actual Problem Desc | tsclm335.desc |
Actual Solution | tsclm350.sltn |
Actual Solution Desc | tsclm335.desc |
Call Group1 | tsclm350.cgrp |
Call Group2 | tsclm350..scgr |
Company | tsclm350.compnr |
Expected Problem | tsclm350.expr |
Expected Problem Desc | tsclm335.desc |
Expected Solution | tsclm350.ecsl |
Expected Solution Desc | tsclm350.desc |
History Date | tsclm350.hidt |
Installation Group | tsclm350.clst |
Order Type |
|
Order | tsclm350.orno |
Origin | tsclm350.orig |
Origin Filter | tsclm350.orig |
Origin Sort | tsclm350.orig |
Problem Code Flag | If tsclm350.expr <> tsclm350.espr then 1, else 0 |
Reference Activity | tsclm350.crac |
Reported Problem | tsclm350.rprl |
Reported Problem Desc | tsclm335.desc |
Serialized Item Group | tsclm350.sigr |
Service Item Group | tsclm350.csgr |
Solution Code Flag | If tsclm350.exsl<> tsclm350.sltn then 1, else 0 |
Unknown | 1 for null records, else 0 |
deleted | 1 if deleted in LN, else 0 |
Customer Defined Fields | Standard list of fields |