Measures

This table shows the service engineer assignment measures:

Measure Mapping Note
Activity Duration tssoc205.acdu
Average Number of Assignees by order Service Engineer Assignment Count / Distinct Service Order Count for Service Engineer filled
Average Travel Time in hours Travel Duration / Service Engineer Assignment Count
Delayed Finish Assignments Count Service Engineer Assignment Count for On Time Finish Date flag = 0
Delayed Start Assignments Count Service Engineer Assignment Count for On Time Start Date flag = 0
Finished on Time Assignments Count Service Engineer Assignment Count for On Time Finish Date flag = 1
Service Engineer Assignment Count Always 1
Started on Time Assignments Count Service Engineer Assignment Count for On Time Start Date flag = 1
Travel Distance tssoc205.trdi (1)
Travel Duration tssoc205.trdu (2)
deleted 1 if deleted in LN, else 0

(1) In unit tsmdm000.undi.

(2) In unit tsmdm000.untd.