Drillback to LN

Drillback to LN sessions are available in various report columns to navigate to LN sessions for more details.

This table shows the dashboard, column, and LN session to drillback to:

Dashboard Column LN Session
Overall Service Contract Performance Drillback to LN Service Contracts – tsctm3100m000
Contract Cost by Order and Cost Type Drillback to LN Based on the Order type column value:
  • Maintenance Sales Orders – tsmsc1100m000
  • Call Overview – tsclm1509m000
  • Service Order – tssoc2100m000
Service Quote Detail Service Quote Quotes - tsepp1100m000
Service Quote Detail Service Depot Repair Maintenance Sales Orders – tsmsc1100m000
Work Order Detail Work Order Work Orders – tswcs2100m000
Work Order Detail Service Depot Repair Maintenance Sales Orders – tsmsc1100m000
Customer Claim Detail Customer Claim Customer Claims – tscmm1600m000
Supplier Claim Details Supplier Claim Supplier Claims – tscmm2600m000
Failure Analysis Details Order Number Based on origin, it goes to:
  • Maintenance Sales Orders – tsmsc1100m000
  • Call Overview – tsclm1509m000
  • Customer Claims – tscmm1600m000
  • Work Orders – tswcs2100m000
  • Service Order – tssoc2100m000
Service Resolution – Probability Analysis Details Service Order Service Order – tssoc2100m000
Work Order Work Orders – tswcs2100m000