Measures

This table shows the service order measures:

Measure Mapping Note
Created Orders Count Service Order Count for Order Status not Completed, Costed, or Closed
Delayed Orders Count Service Order Count for Order Status Completed, Costed, or Closed and the Finished On Time flag = 0
On Time Orders Count Service Order Count for Order Status Completed, Costed, or Closed and the Finished On Time flag = 1
Order Duration tssoc200.ordu (2)
Resolved Orders Count Service Order Count for Order Status Completed, Costed, or Closed
Service Order Count Always 1, but 0 for null records
Travel Distance tssoc200.trdi (1)
Travel Duration tssoc200.tvdu (2)
deleted 1 if deleted in LN, else 0
  • (1) In unit tsmdm000.undi
  • (2) In unit tsmdm000.untd