Measures

This table shows the service order activity measures:

Measure Mapping Note
Activity Duration tssoc210.acdu (2)
Activity Exceptions by Expected Problem Count Service Order Activity Count for Activity Exceptions by Expected Problem flag = 1 and (Activity Status Completed, Costed, or Closed)
Activity Exceptions by Expected Solution Count Service Order Activity Count for Activity Exceptions by Expected Solution flag = 1 and (Activity Status Completed, Costed, or Closed)
Actual Down Time tssoc210.adtm (in days)
Average Number of Activities Service Order Activity Count / Service Order Distinct Count
Created Activities Count Service Order Activity Count for Activity Status is not Completed, Costed, or Closed
Delayed Activities Count Service Order Activity Count for Activity Status is Completed, Costed, or Closed and Finished On Time flag = 0
Estimated Order Discount Amount tssoc210.eaod
Estimated Sales Price tssoc210.espr
On Time Activities Count Service Order Activity Count for Activity Status is Completed, Costed, or Closed and the Finished On Time flag = 1
Order Discount Amount tssoc210.amod
Resolved Activities Count Service Order Activity Count for Activity Status is Completed, Costed, or Closed
Sales Price tssoc210.pris
Service Order Activity Count Always 1, but 0 for null records
Service Order Count Distinct Distinct count of service orders
Service Serialized Item Count Distinct Distinct count of service serialized items
Travel Distance tssoc210.trdi (1)
Travel Duration tssoc210.trdu (2)
deleted 1 if deleted in LN, else 0

(1) In unit tsmdm000.undi.

(2) In unit tsmdm000.untd.