Measures
This table shows the service order activity measures:
Measure | Mapping | Note |
---|---|---|
Activity Duration | tssoc210.acdu | (2) |
Activity Exceptions by Expected Problem Count | Service Order Activity Count for Activity Exceptions by Expected Problem flag = 1 and (Activity Status Completed, Costed, or Closed) | |
Activity Exceptions by Expected Solution Count | Service Order Activity Count for Activity Exceptions by Expected Solution flag = 1 and (Activity Status Completed, Costed, or Closed) | |
Actual Down Time | tssoc210.adtm (in days) | |
Average Number of Activities | Service Order Activity Count / Service Order Distinct Count | |
Created Activities Count | Service Order Activity Count for Activity Status is not Completed, Costed, or Closed | |
Delayed Activities Count | Service Order Activity Count for Activity Status is Completed, Costed, or Closed and Finished On Time flag = 0 | |
Estimated Order Discount Amount | tssoc210.eaod | |
Estimated Sales Price | tssoc210.espr | |
On Time Activities Count | Service Order Activity Count for Activity Status is Completed, Costed, or Closed and the Finished On Time flag = 1 | |
Order Discount Amount | tssoc210.amod | |
Resolved Activities Count | Service Order Activity Count for Activity Status is Completed, Costed, or Closed | |
Sales Price | tssoc210.pris | |
Service Order Activity Count | Always 1, but 0 for null records | |
Service Order Count Distinct | Distinct count of service orders | |
Service Serialized Item Count Distinct | Distinct count of service serialized items | |
Travel Distance | tssoc210.trdi | (1) |
Travel Duration | tssoc210.trdu | (2) |
deleted | 1 if deleted in LN, else 0 |
(1) In unit tsmdm000.undi.
(2) In unit tsmdm000.untd.