Processing work orders

Orders that are used to plan, carry out, and control all maintenance on items in a maintenance shop or in a repair shop. A work order consists of at least one work order header, and can have a number of activities that must be carried out on a repairable service item.

The items are received in either the locations or warehouses and then the items are issued to the service depot for executing the repairs, you can process the work order to complete the repair.

  1. Plan the work order

    Use the Plan Work Orders (tswcs3200m000) session to plan or release the work order.

    You can plan the work orders if the following conditions are fulfilled:

    • The work order is accepted in the work load of a shop or a depot.
    • The work order activities for the work order are defined.
  2. Release the work order

    After you define a work order, the work order status is Free or Planned. You can release work orders that have the Free or the Planned status.

    Work orders can be released one by one. On the Work Orders (tswcs2100m000) session, select the work order and on the Specific menu, click Release.... LN starts the Plan Work Orders (tswcs3200m000) session.

  3. Process the work order hours

    Work order tasks are accounted based on the registered and processed hours accounting lines. Employees executing the work order can register the hours spent on the work orders. The work order hours contribute to the labor-related charges to the linked maintenance sales order lines. You can enter or process the hours registered on the work order in the Work Order Hours (bptmm1140m000) session. The hours can be registered and processed when the work order has the following status:

    • Released
    • Completed.
  4. Complete the work order

    Work orders can be completed with the completion of all the underlying activities. If no activities are defined for a work order, then the work order can be directly set to Completed.

    On the Work Orders (tswcs2100m000) session, select the work order and on the Specific menu, click Complete Order. LN sets the work order status to Completed.

  5. Sign Off
  6. .

    Close the work order