Creating a work order

A work order represents the work carried out on one or more products or component in the repair depots.

Work orders are derived from the following resources:

  • Maintenance sales order lines
  • Entered directly

The process to create a work order entry consists of the following activities:

  • Create a work order
  • Create work order activities
  • Add material resource lines to the work order or work order activities
  • Add other resource lines to the work order or work order activities
  1. Create the work order

    Use the Work Orders (tswcs2100m000) session to create or modify work order details.

    Work orders are used for planning, execution, and control of all possible activities to maintain items. A work order consists of multiple activities required to perform the maintenance work. You can release a work order without related activities, which is useful if no work preparation can be carried out with the aid of reference activities.

    If the Automatically Plan Work Order for Part Maintenance Line check box is selected in the Maintenance Sales Control Parameters (tsmsc0100m000) session, the status of the work orders created from a MSO Part is set to Planned.

    Note: 
    • The status of the related work order activities is also set to Planned.
    • The status of the work order activities created for an existing Planned or Released work orders is not updated to Planned.
  2. Create work order activities

    In the Work Order Activities (tswcs2110m000) session, you can maintain work order activities.

    An activity is maintenance work that must be performed. For shop maintenance, a work order activity line is an operation to be carried out. You can add activities to a work order during the work order's planning phase, during the work orders preparation phase, and during the execution phase. The work order status must be Free, Planned, or Released. You cannot add activities to subcontracted work orders in Released status.

  3. Add material resource lines to the work order or work order activities

    In the Work Order Material Resources (tswcs4110m000) session, you can define the expected and actual consumption of materials, as well as the disassembled components.

    The work order material resource lines are created when the work order or work order activity status is Free.

    You can add work order material resources to:

    • Work orders.
    • Work order activities. If you link material resources to a work order activity, the resource requirements that you defined in the Resource Requirements (tsacm2120m000) session, are copied to the Work Control System module.
  4. Add other resource lines to the work order or work order activities

    In the Work Order Other Resources (tswcs4130m000) session, you can define other resources required for the Activity. Other resources are, for example, tools, subcontracting costs, other costs, and so on.