Work Orders (tswcs2100m200)

Use this session to view and process the work orders. This session is displayed as a part of the Part Maintenance Workbench (tsmsc1600m100) session and cannot be accessed from the main menu.

For more information, see:

  • Using the Part Maintenance Workbench
  • Part Maintenance Workbench (tsmsc1610m100)

Field Information

Work Order

The code of the work order.

Description

The description or name of the code.

Status

The status of the work order.

Allowed values

Planned
Released
Completed
Signed-Off
Closed
Canceled
Free
Next Step

The next step that must be executed to process the work order.

Batch Repair

If this check box is selected, the item is repaired as a part of a batch.

Item

The item on which the maintenance is carried out. You can specify an anonymous item or a serialized item.

Serial Number

The serial number of the serialized item.

Description

The description or name of the code.

Label

If you cannot identify the item by an item code, for example, if the item code is unreadable, in this field, you can enter a free description to identify the item. You can also enter a Functional Element.

Project

The code of the project to which the work order is pegged.

Note: 
  • The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.
  • This field is displayed only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
  • This field is applicable only if the Item is specified for the work order and the project pegging is applicable for the specified item.
  • You can specify a project:
    • That is not linked to a contract in Infor LN Project and for which invoicing through sales is allowed.
    • For which the status is set to Active.
    • That is not a Project (PCS).
    • If you cannot specify the project for the item linked to work order.
  • This value must be specified if in the Items (tcibd0501m000) session:
    • The Mandatory Project Peg check box is selected for the item specified on the service order material line.
    • The Inherit Project Peg check box is selected and the Project Peg is maintained on the service order header/activity.
  • If the work order is linked to a maintenance sales order, this value is defaulted from the Maintenance Sales Order - Part Lines (tsmsc1110m000) session.
  • This value can be modified only if the work order status is set to Free.
Description

The description or name of the code.

Element

The element that is linked to the project.

Note: 
  • The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.
  • This field is displayed only if:
    • The Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
    • The Element check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Element is applicable for Project.
  • This value must be specified if the element is mandatory for the project.
  • If the work order is linked to a maintenance sales order, this value is defaulted from the Maintenance Sales Order - Part Lines (tsmsc1110m000) session.
  • This value can be modified only if the work order status is set to Free.
Description

The description or name of the code.

Activity

The activity that is linked to the project.

Note: 
  • The Project Cost Account to which cost is pegged is a combination of Project, Element and Activity.
  • This field is displayed only if:
    • The Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.
    • The Activity check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Activity is applicable for Project.
  • This value must be specified if the activity is mandatory for the project.
  • If the work order is linked to a maintenance sales order, this value is defaulted from the Maintenance Sales Order - Part Lines (tsmsc1110m000) session.
  • This value can be modified only if the work order status is set to Free.
Description

The description or name of the code.

Project Peg Origin

The origin of a project peg.

Allowed values

Costing Break
Not Applicable
Manual
Top Demand
Note: 
  • This field is applicable only if the Project Pegging and the Costing Breaks check boxes are selected in the Implemented Software Components (tccom0100s000) session.
  • By default, this field is set to:
    • Costing Break, when the project peg is defaulted from the Costing Breaks (tppdm3600m000) session.
    • Top Demand, when the project peg is defaulted from the related work order or the service contract linked to the work order.
    • Manual if the work order is an internal work order.
    • Not Applicable, when the project peg or the costing breaks is not applicable.
Project Pegged Inventory

If this check box is selected, LN considers only the item that is project pegged in the Project Pegged Inventory (whwmd2560m000) session.

Note: 

This check box is applicable only if the Project Pegging check box is selected in the Implemented Software Components (tccom0100s000) session.

By default this check box is cleared.

Service Type

The service type is used to group work orders according to the work order procedure.

Description

The description or name of the code.

Initiating Work Order

The code of the initiating work order.

Initiating Part Line

The code of the initiating part line.

Operations Department

The service department that is responsible for carrying out maintenance on the item.

Description

The description or name of the code.

Preferred Engineer

The preferred service employee to execute the work order.

Name

The description or name of the code.

Latest Finish Time

The latest time at which you can finish the work order.

Sold-to Business Partner

The sold-to business partner if the work order originates from a maintenance sales order.

Name

The description or name of the code.

Order Origin

The origin of the work order.

Allowed values

Maintenance Sales Order
Work Order
Manual
Maintenance Sales Order

The code of the maintenance sales order from which the work order is derived.

Reference

The reference used by the sold-to business partner to identify the order if the work order originates from a maintenance sales order.

Alternate Serial Number

The alternate serial number of the item.

Planned Quantity

The planned or expected quantity to be used for the work order or for the work order activity.

Unit

The unit in which the quantity is expressed.

Actual Quantity

The quantity that is actually used for the work order or for the work order activity.

Serial Status

The status of the serialized item.

Allowed values

Startup

The serialized item is in the startup stage.

Superseded

The serialized item of a PBS is superseded by a new item.

Active

The serialized item is active.

Revision

The serialized item is in the revision stage.

Defective

The serialized item is defective.

Working Condition

The serialized item is in working condition.

To be Recycled

The serialized item is ready to be recycled.

Removed

The serialized item is removed.

Not Applicable
Order Date

The date and time when the work order is created.

From Warehouse

The warehouse in which the (serialized) item will be received or is present. From this warehouse, the (serialized) item can be delivered to the shop.

From Location

The location at which the (serialized) item will be received or is already received.

From Work Center

The work center from which the item will be delivered or is delivered, which is the previous work center.

Note: If the order originates from a parent work order activity, the work center of that activity is used as a default.
Planned Item Receipt Time

The planned date and time when the item is received in the warehouse or in the location.

Actual Item Receipt Time

The actual date and time when the item is received in the warehouse or in the location.

Ownership

The ownership of the service item. This is a display field.

Allowed values

  • Company Owned
  • Customer Owned
Note: 

This field is set to:

  • Customer Owned, if the work order is linked to a part maintenance sales order line.
  • Company Owned, if the order is an internal work order.
Business Partner of Inventory

The business partner who is the owner of the item in the inventory.

Note: 
  • This field is applicable only if the Ownership field is set to Customer Owned.
  • This field is applicable only if the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session.

Material Issue Constraint

The level at which, the material lines must be shipped completely.

Allowed values

Order Complete
None
Activity Complete
Note: 
  • The value in this field is defaulted from the Work Order Parameters (tswcs0100m000) session.
  • This field is disabled if:
    • The Status of the Work Order is set to Completed.
    • For a Released Work Order, a related warehouse order exists, that cannot be modified.
Repair Site

The code of the site at which the item is received for the repair.

To Site

The code of the site at which the item is returned after the repair.

Quote

The quote number linked to the work order.

Quote Revision

The revision number of the quote to which the maintenance sales order is linked.

Note: 
  • This field is displayed only if the Use Revisions check box is selected in the Service Quote Parameters (tsepp0100m000) session.
  • This value is defaulted from the Quotes (tsepp1100m000) session.
To Warehouse

The warehouse to which the (serialized) item will be returned.

To Location

The location at which the maintained item must be returned or will be delivered.

To Work Center

The work center to which the item must be delivered.

Earliest Start Time

The earliest time when you can start to carry out the work order.

Order Duration

The order duration for a work order with no related activities can be manually entered and is equal to the time between the planned start time and the planned finish time.

Turnaround Time Document

The code of the Turnaround Time Document linked to the work order.

Note: 

This field is displayed only if:

  • The Turnaround Time check box is selected in the Implemented Software Components (tccom0100s000) session.
  • The Service (TS) check box is selected in the Turnaround Time Parameters (tcttm0100m000) session.

Description

The description or name of the code.

Time Duration Unit

The unit in which the duration is expressed.

Planned Start Time

The planned time to start to carry out the work order. If you have defined work order activities, the planned start time is derived from the work order activities. The planned start time can be (re)calculated based on the order duration and the planned finish time.

Note: 

The planned start time must be:

  • Equal to or after the earliest start time.
  • Equal to or before the latest finish time.
Planned Finish Time

The planned time on which you must finish the work order. If you have defined work order activities, the planned finish time is derived from the work order activities. The planned finish time can be (re)calculated based on the order duration and the planned start time.

Note: 

The planned finish time must be:

  • Equal to or after the earliest start time.
  • Equal to or before the latest finish time.
Actual Start Time

The date and time when work on the work order activities started.

Actual Finish Time

The date and time when work on the work order activities was finished.

Installation Group

If the work order originates from a maintenance sales order and the item is part of an Installation group, the Installation group is displayed.

Top Work Order

The code of the top work order.

Coverage Type

The coverage type for the work order is used to cover the general work order costs in Financials .

Interrupted

If a maintenance sales quote is created from the work order data, the application selects this check box. If this check box is selected, the application does not allow any change to the work order after a maintenance sales quote is created.

Note: 
  • When you create a maintenance sales quote, the work order is interrupted. You can create a maintenance sales quote when the status of the work order is set to:
    • Free
    • Planned
    • Released
  • When material or tools are not available, a work order can be interrupted in the Released status.
Interruption Reason

The reason to interrupt the work order processing.

Note: You can define the interruption reasons in the Work Order Parameters (tswcs0100m000) session.
Cancel Reason

The reason for canceling the work order.

Note: You must use the Cancel Work Order (tswcs2260m000) session to cancel the work order.
Initiate Cancelation

If this check box is selected, the cancellation of a work order for which actual costs are present is initiated.

To actually cancel the work order, take the following steps:

  1. Close the work order in the Close Work Orders (tswcs2265m000) session.
  2. Cancel the work order in the Cancel Work Order (tswcs2260m000) session.
Cancel Time

The date and time when the work order is canceled.

Note: You must use the Cancel Work Order (tswcs2260m000) session to cancel the work order.
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