Activities for Service Orders (tsspc3120m000)
Use this session to view and maintain group planning activities for service order.
Field Information
- Group
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The unique ID of the group.
- Planning Sequence
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The planning sequence of the activity for the service order.
- Activity Set
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The group planning activity set number for the service order.
- Start Date Activities
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The start date and time of the activities that must be displayed.
- Finish Date Activities
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The finish date and time of the activities that must be displayed.
- Moved Activities
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If this check box is selected, LN displays the activity that have been moved from another group.
- Allocated Resource
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The resources assigned to the specified group. Assigned resources are copied from group planning to the service order activity, work order activity or planned activity.
- Activity Line
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The group planning activity number for the service order.
- Activity Sequence
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The sequence of the activity in the activity set.
- Activity Status
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The status of the activity.
Allowed values
- Created
-
The activity is imported from service order activity, work order activity or planned activity. The activity is yet to be planned.
- Planned
-
The activity is successfully planned (planning times are updated). The updated start and finish times can be copied to the service order activity, work order activity or planned activity.
- Not Planned
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The activity could not be planned. Owing to failure of the planning process, the activity must be re-planned.
- Released
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The updated start and finish times of the activity are copied to the service order activity, work order activity or planned activity.
- Service Order
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The service order activity number.
- Description
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The description or name of the code.
- Status
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The status of the service order activity.
Allowed values
- Planned
-
When you plan a service order by means of the Service Order Resource Planning (tssoc2260m000) session, the service order status changes from Free to Planned.
- Released
-
Under this status the service engineer carries out the service order. You can change the service order's status to Released when you plan the service order by means of the Service Order Resource Planning (tssoc2260m000) session, or when you choose Release on the appropriate menu in the Service Orders (tssoc2100m000) session.
- Completed
-
The status of service orders that are successfully carried out. To change a service order's status from Released to Completed, choose on the appropriate menu in the Service Orders (tssoc2100m000) session. The service order is then removed from the planning system.
- Costed
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The status of financially approved service orders. To change a service order's status to Costed (only possible if the status is Released or Completed), choose Cost on the appropriate menu in the Service Orders (tssoc2100m000) session.
Note: Before you change the status to Costed, make sure that all the service order's actual cost lines are entered, and financially approved. - Closed
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You can change a service order's status from Costed to Closed by means of the Close Service Orders (tssoc2201m000) session. Service orders with the status Closed cannot have their data changed.
- Canceled
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You can cancel service orders of status Planned, or Released, by means of the Cancel Service Order (tssoc2204m000) session, but only if all the activities linked to the service orders have the status Planned or Released and have no actual costs booked.
Note: If costs are already invoiced (cost line status is Costed or Posted to Finance), you cannot change the status of the service order and its related activities to Canceled. - Rejected
- Free
-
The status when you first define a service order.
- Firm Planned
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If this check box is selected, the activity is firm planned and you cannot change the start and finish date of the activity .
- Appointment
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If this check box is selected, an appointment exists for the order activity.
- Planned Travel Start Time
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The planned start date and time of the travel.
- Planned Travel Finish Time
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The planned finish date and time of the travel.
- Planned Start Time
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The start date and time of the group planning activity.
- Planned Finish Time
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The finish date and time of the group planning activity.
- Earliest Start Time
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LN The earliest start time of the service order activity.
- Latest Finish Time
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The latest finish time of the service order activity.
- Activity Duration
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The duration of the service order activity.
- Travel Duration
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The travel duration of the service order activity.
- Travel Distance
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The travel distance of the service order activity.
- Location Address
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The address code of the location where the service order activity must be performed.
- Street
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The name of the street on the location address where the service order activity must be performed.
- ZIP Code
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The zip code of the location where the service order activity must be performed.
- City
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The name of the city where the service order activity must be performed.
- Country
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The name of the country where the service order activity must be performed.
- Reference Point
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The reference point to which the address is linked.
Note: The reference point is an arbitrary point on a geographical map identified by GPS coordinates - Calendar
-
The calendars that are used to plan service order activities.
- Description
-
The description or name of the code.
- Availability Type
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The availability type that is used to calculate the start and finish time of the activities to be performed at a location.
- Description
-
The description or name of the code.
- Time Zone
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The time zone that belongs to the specified calendar.
- Description
-
The description or name of the code.
- Group
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The group number from which the activities are originating.
- Activity Set
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The planning activity set number from which the activities are originating.
- Activity Line
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The original activity set number.
- Material Availability Date
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The date LN refers to, for the material availability check in group planning, for the service orders. The date can be ATP date, the Planned Inventory Date or the Required Delivery date.
Note:- LN defaults this value from the Material Availability Date specified for the service orders in the Resource Planning Parameters (tsspc0101m000) session.
- This field is visible only if the Check Material Availability check box in the Service Order Parameters (tssoc0100m000) session or the Check Material Availability check box in the Work Order Parameters (tswcs0100m000) session is selected.