Service Order Online Margin Control History (tssoc8565m000)

Field Information

Service Order

The Service Order identification code.

Installation Group

The installation group of the service order header.

Description

The description or name of the code.

Sold-to Business Partner

The identification of the sold-to business partner for whom the service order is executed.

Description

The description or name of the code.

Service Office

The service department that carries out the service order.

Description

The description or name of the code.

Local Currency

The local currency of the financial company to which the service department belongs to.

Service Employee

The service employee who carries out the service order.

Name

The description or name of the code.

Currency

The currency of the invoice sent to the customer.

Cost Type

The classification of the cost line which belongs to the service order.

The available cost types are:

• Material
• Labor
• Other
• Tooling
• Subcontracting
• Help Desk
• Travel

Cost Line

The Cost Line Number of either Material / Labor/ Other cost lines. Based on the cost type you can view the data related to Service Order Material Cost Lines / Service Order Labor Cost Lines / Service Order Other Cost Lines.

Description

The description or name of the code.

Activity

The line number of the service order activity to which the cost line is linked.

Total Sales Amount

The total sales amount of the cost line.

Note: The sum of the total sales amounts for the service order is displayed at the bottom.

Total Cost Amount

The total cost amount of the cost line.

Note: The sum of the total cost amounts for the service order is displayed at the bottom.

Invoice Sales Amount

The invoice sales amount of the cost line sent to the customer.

Note: 

Invoice Sales Amount is calculated by using the following formula:

Total Invoice Sales Amount = Total Sales Amount - Warranty -
			 Contract - Quotation - FCO - other costs.

Note: Discount is applied on the invoice sales amount after the warranty / contract / quotation / FCO.

Invoice Cost Amount

The invoice cost amount of the cost line sent to the customer.

Note: 

Invoice Cost Amount is calculated by using the following formula:

Invoice Cost Amount = Total Cost Amount - Warranty -
			 Contract - Quotation - FCO - other costs.

Note: Discount is applied on the invoice cost amount after the warranty / contract / quotation / FCO.

Gross Margin Amount

Gross Margin Amount is the ratio of gross profit upon total costs or total sales amount. Gross Margin is calculated before any discounts are given to the customer.

Note: 

Gross Margin Amount = Total Sales Amount - Total Cost
			 Amount

Note: The Gross Margin Amount indicates profitability.

Gross Margin[%]

The gross margin percentage is calculated on the basis of the service order parameters Use Margin Control and Margin Base.

Note: 

When the base is cost of sales:

Gross Margin = (Total Sales Amount - Total Cost
			 Amount/Total Cost Amount) * 100

When the base is sales:

Gross Margin = (Total Sales Amount - Total Cost Amount
			 / Total Sales Amount) * 100

Net Margin Amount

Net Margin Amount is the actual profit/loss that is incurred by a service company. It is calculated after the contract / warranty / goodwill coverage or any discount that is given to the customer.

Note: 

Net Margin Amount = Invoice Sales Amount - Invoice Cost
			 Amount

Net Margin[%]

The Net Margin Percentage:

Note: 

When the base is Cost of Sales:

Net Margin % = (Net Invoicable Sales Amount - Net
			 Invoiceable Cost Amount / Net Invoicable Cost Amount) * 100

When the base is sales:

Net Margin % = (Net Invoicable Sales Amount - Net
			 Invoicable Cost Amount / Net Invoicable Sales Amount) * 100

Total

The total sales amount of the cost line before subtracting contract/quotation/warranty/discount amounts.

Contract

The sales amount covered by the service contract is displayed in this field.

Warranty

The sales amount covered under warranty for the cost line.

Service Order Quote

The sales amount covered by the service order quotation is displayed in this field.

Field Change Order

The amount covered by the field change order (FCO) if the service order is generated from a FCO (Field Change Order).

Other

The other travelling, tooling, helpdesk, subcontracting cost amounts.

Discount

The discount amount provided for the cost line.

Invoice

The invoice amount sent to the customer.

Tax

The tax amount that must be paid by the customer. The tax amount is calculated on the basis of tax rules of the country for which the service order is executed.

Cost Component

The cost line's cost component.

Frequency

The required frequency of the cost line's entity.

Note: When you run Global SRP for a Service Orders (tssoc2100m000) session, LN calculates a travel cost line for one visit to the service order's location. If the service engineer requires two trips to complete the service order, you can enter two (2) in this field to double the travel costs that LN generated for the service order.

Estimated Quantity

Estimated Quantity of the cost lines entity that is required for the service order.

Unit

The unit used to express the Estimated Quantity.

Estimated Unit Cost

Estimated unit cost of the cost line for a single unit.

Estimated Cost Amount

Estimated cost amount of the cost line.

Note: 

Estimated Cost Amount = Estimated Unit Cost * Estimated
			 Quantity

Actual Frequency

The actual frequency of the cost line's entity.

Actual Quantity

The actual quantity of the cost lines entity that is required for the service order.

Unit

The unit used to express the actual quantity.

Actual Unit Cost

Actual unit cost of the cost line for a single unit.

Actual Cost Amount

Actual cost amount of the cost line.

Note: 

Actual Cost Amount = Actual Unit Cost * Actual
			 Quantity

Estimated Sales Price

Estimated sales price of the cost line for a single unit.

Estimated Sales Amount

Estimated sales amount of the cost line.

Note: 

Estimated Sales Amount = Estimated Sales Price * Estimated
			 Quantity

Est. Gross Margin Amount

Estimated gross margin amount is calculated using estimated sales amount and estimated cost amount.

Estimated Gross Margin[%]

The estimated gross margin percentage is displayed in this field.

Note: 

When the base is cost of sales:

Estimated Gross Margin = (Estimated Sales Amount -
			 Estimated Cost Amount/Estimated Cost Amount) * 100

When the base is sales:

Estimated Gross Margin = (Estimated Sales Amount - Estimated Cost Amount / Estimated Sales Amount) * 100