Field Change Order (tssoc5600m000)

Field Information

Order

The code of the field change order.

Order Date

The date on which the field change order is created.

Order Type

The type of order generated for the field change order.

Note: 

The value in this field is set to Service Order only if the Field Service check box is selected in the General Service Parameters (tsmdm0100m000) session.

The value in this field is set to Customer Claim only if the Customer Claims check box is selected in the General Service Parameters (tsmdm0100m000) session.

This field is disabled if the Status is set to Closed.

Allowed values

Service Order

Customer Claim

Status

The status of the field change order.

Allowed values

Lines Generated

Execution

Closed

Free

Field Change OrderText

If this check box is selected, a detailed description, specification or instruction is available.

Note: LN selects this check box when the text is created.

Service Office

The code of the Service Office that implement the activities listed for the field change order.

Description

The description or name of the code.

Earliest Start Date

The earliest date by which the field change order can start.

Note: This value must be greater than or equal to the Order Date.

Latest Finish Date

The date by which the field change order must be finished.

Note: This value must be greater than or equal to the Planned Earliest Start Date.

Item

The item for which the field change order is generated.

Note: This field is enabled only if the Status of the field change order is set to Free.

Subcontracted

If this check box is selected, the activity of the field change order is sub-contracted.

Subcontractor

The code of the buy-from business partner, responsible to implement the subcontracted field change order.

Note: This field is enabled only if the Subcontracted check box is selected.

Item Subcontracting

The code of the item used to itemize the subcontracted field change order work.

Note: 

• This field is enabled only if the Subcontracted check box is selected.
• You can select an item of the type:
  • Cost
  • Service
  • Subcontracted Service

No. 1

The first activity implemented as a part of the field change order.

Description

The description or name of the code.

No. 2

The second activity to be implemented as a part of the field change order.

No. 3

The third activity to be implemented as a part of the field change order.

No. 4

The fourth activity to be implemented as a part of the field change order.

No. 5

The fifth activity to be implemented as a part of the field change order.

Reference Call

The code that identifies the call. This code is used for internal reference, and for immediate contact purposes.

Expected Problem

The problem expected by the support engineer.

Note: You can view this field only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.

Actual Problem

The actual problem reported by the customer.

Note: You can view this field only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.

Expected Solution

The solution to the Expected Problem as determined by the support engineer.

Note: You can view this field only if the Use Diagnostics check box is selected in the General Service Parameters (tsmdm0100m000) session.