Service Engineer Assignments - Depot Repair (tssoc2505m200)
Use this session to view the list of service engineer assignments for the work orders.
This session is visible only if:
- The Repair Center check box is selected in the General Service Parameters (tsmdm0100m000) session.
- The Use Assignments in Work Orders check box is selected in the Work Order Parameters (tswcs0100m000) session.
Field Information
- Origin
-
The origin of the activity. This is a display field.
Default value
The default value is Work Order.
- Order
-
The code of the work order for which the engineers are listed.
- Description
-
The description or name of the code.
- Work Order Status
-
The status of the work order. This is a display field.
- Line Number
-
The sequence number. This number is used if multiple engineers are defined for the work order.
- Activity Line Number
-
The line number of the work order activity.
- Description
-
The description or name of the code.
- Activity Status
-
The status of the work order activity. This is a display field.
- Service Engineer
-
The code of the service engineer assigned to the work order.
- Name
-
The description or name of the code.
- Assignment Status
-
The status of the assignment linked to the service engineer.
Allowed values
- Accepted
- Started
- Completed
- Rejected
- Assigned
- Use Engineer Calendar for Planning
-
If this check box is selected, the calendar of the service engineer is used to calculate the planned start and planned finish time of the work order activity.
Note:- This field is applicable only if the Use Assignments in Work Orders check box in the Work Order Parameters (tswcs0100m000) session is selected.
- LN allows you to select this check box only for one assignment linked to the work order activity.
- Duration
-
The time taken to perform the activity.
Note:- You can specify this value only if the activity status is set to Free, Planned or Released.
- The sum of all the activity durations listed for the work order, is the order duration of the work order.
- This field displays the total of all specified durations when you select the Recalculate Price/Discounts Entire Activity option if labor cost lines are linked to the work order activity,
- Time Duration Unit
-
The unit in which the activity duration is expressed.
- Planned Start Time
-
The planned date and time when the service engineer is expected to start the assignment.
- Planned Finish Time
-
The planned date and time when the service engineer is expected to complete the assignment.
- Actual Start Time
-
The date and time when the service engineer starts the assigned activity.
- Actual Finish
-
The date and time when the service engineer completes the assigned activity.
- Earliest Start
-
The earliest date and time when the service engineer can start the assignment.
- Appointment
-
If this check box is selected, an appointment is linked to the work order activity.
- Latest Finish
-
The latest date and time when the service engineer can complete the assignment.
- Last Changed Time
-
The date and time when the Planned Start and Planned Finish are last updated or when the planner manually changes the service engineer assignment data.
- Accepted Time
-
The date and time when the service engineer accepts the work order activity assignment. If this value is specified, you cannot delete the assignment.
Note: The service engineer can inform the dispatcher of the acceptance using the fax, phone, paper or telephone. - Job Sheet Completion Time
-
The date and time when the service engineer completes the assigned job sheet.
- Assignment Text
-
Indicates that additional information related to the assignment is specified in the Text field.
- Assignment Text
-
The additional information related to the assignment.