Field Service Engineer Assignments - Remote (tssoc2505m100)
Field Information
- Service Engineer
-
The code of the service engineer assigned to the service order.
-
Name of the service engineer.
- Planned Travel Start Time
-
Planned time to start the travel.
- Planned Travel Finish Time
-
Planned time to finish the travel.
- Planned Start Time
-
The planned time when the service engineer is expected to start the execution of the assignment.
- Planned Finish Time
-
The planned time when the service engineer is expected to finish the execution of the assignment.
- Service Order
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The number of the service order completed by the service engineer.
- Activity Line Number
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The line number of the service-order activity completed by the service engineer.
- Description
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The description or name of the code.
- Assignment Status
-
The assignment status of the service engineer.
Allowed values
- Accepted
- Started
- Completed
- Rejected
- Assigned
- Installation Group
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The installation group for which the service order is created.
- Item
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The item for which the service order is created.
- Serial Number
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The serial number of the item.
- Downloaded Time
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The last date and time, when the Service Engineer has downloaded the assigned activities. This field is used for Mobile Service application. The assignment cannot be deleted if this field is filled.
- Accept Time
-
The time when the service engineer accepts the assignment that is assigned.
- Reject Time
-
The time when the service engineer rejects the assignment that is assigned.
- Rejection Reason
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The code of the reason to reject the assignment.
- Actual Travel Start Time
-
The actual start time of travel.
- Actual Travel Finish Time
-
The actual finish time of travel.
- Actual Start Time
-
The actual time when the service engineer started the assignment.
- Actual Finish Time
-
The actual time when the service engineer finished the assignment.
- Duration
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The time duration for the assignment.
- Time Duration Unit
-
The unit in which the assignment duration is expressed.
- Travel Duration
-
The time duration of the travel.
- Travel Distance
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The travel distance of the service order activity.
- Distance Unit
-
The unit in which the distance is expressed.
- Job Sheet Completion Time
-
The date and time when the service engineer completes the assigned job sheet.
- Last Changed Time
-
The date and time when the Planned Start and Planned Finish are last updated or when the planner manually changes the service engineer assignment data.
- Location Address
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The address code of the location where the service order activity must be performed.
- Name
- Location Address
- Address Name
- Address
- House Number
- City
- ZIP Code