Service Order Estimated Other Costs (tssoc2140m000)

Use this session to create, view, and maintain the estimated other costs of service orders.

You can manually add estimated other cost lines to a service order or service order activity if their status is Free or Planned.

For every reference activity added to a service order, LN adds their other cost requirements listed in the Resource Requirements (tsacm2120m000) session, to this session.

Note: 
  • This session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Estimated Other check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session.
  • This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Estimated Other check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session.
  • LN copies this session's cost lines to the Service Order Actual Other Costs (tssoc2141m000) session.
  • If the order status is Released you cannot add or maintain lines in this session, but you can use the Service Order Actual Other Costs (tssoc2141m000) session to add or maintain other cost lines for the service order.
  • The Estimated Amounts tab is displayed only if the Use Coverage Calculation for Estimates check box is selected in the Service Order Parameters (tssoc0100m000) and the Service Orders (tssoc2100m000) sessions.
  • You cannot delete the other costs line that is created in the estimated phase if:
    • The Allow to Delete Estimates field is set to No in the Service Order Parameters (tssoc0100m000) session.
    • The related service order or the activity Status is set to Released or Completed.

Field Information

Service Order

The code of the service order for which the estimated other costs are listed.

Service Order

If the service order is created for an external customer, this field displays the name of the sold-to business partner.

If the service order is created for an internal business partner, this field displays the description of the service department that carries out the service order.

Status

The current status of the service order.

Line

The number used to distinguish the cost line from the other cost lines listed for the service order in this session.

Activity Line

If you specify the cost for a service order activity, then you give the activity's line number in this field.

Description

The name or description of the activity.

Order Discount Amount

The order discount amount calculated based on the Order Discount specified in the Service Orders (tssoc2100m000) session. This amount is applicable to the selected other cost line.

Note: 
  • This field is displayed only if the Other Costs check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable only if the Pricing Method of the related service order is set to Time and Material
Cost Type

The classification of the cost line.

The cost type can either be:

Tooling If the cost type of the service order is tooling, this option is used.
Subcontracting If the cost type of the service order is subcontracting, this option is used.
Helpdesk If the cost type for the service order is helpdesk, this option is used.
Others If the cost type for the service order cannot be categorized in any of the aforementioned categories, this option is used.
Description

The description of the cost line.

Note: Enter the description when you select Other for the Cost Type field.
Item

The item specified as cost, service or subcontracted service. If you select an item, the Description field is disabled.

Serial Number

The serial number of the required tool, and for which the cost line is listed.

Note: You can only maintain this field if the Cost Type selected is Tooling, else this field is disabled.
Description

The name or description of the tool.

Project

The code of the project for which the labor cost line is created.

Note: 
  • This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable if the service order is project pegged and the project specified on the service order header is a TP Project.
  • This value is defaulted from the service order header/activity.
  • You can specify a project:
    • That is not linked to a Project contract and for which invoicing through sales is allowed.
    • For which the status is set to Active.
    • That is not a PCS Project.
Description

The description or name of the code.

Element

The code of the element linked to the Project.

Note: 
  • This field is displayed only if:
    • The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
    • The Element check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Element is applicable for Project.
  • This value is defaulted from the Costing Breaks - Service Other Cost (tppdm3105m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Other Cost (tppdm3105m000) session.
  • This value must be specified if the element is mandatory for the project.
Description

The description or name of the code.

Activity

The code of the activity linked to the Project.

Note: 
  • This field is displayed only if:
    • The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
    • The Activity check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Activity is applicable for Project.
  • This value is defaulted from the Costing Breaks - Service Other Cost (tppdm3105m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Other Cost (tppdm3105m000) session.
  • This value must be specified if the activity is mandatory for the project.
Description

The description or name of the code.

Project Peg Origin

The origin of the project peg.

Allowed values

Costing Break
Not Applicable
Manual
Top Demand
Note: 
  • This field is displayed only if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session.
  • This field is applicable only if the service order is project pegged.
  • By default, this field is set to:
    • Costing Break, when the project peg is defaulted from the Costing Breaks - Service Other Cost (tppdm3105m000) session.
    • Top Demand, when the project peg is defaulted from the service order header or the service contract linked to the service order.
    • Not Applicable, when the project peg or the costing breaks is not applicable.
Quote

The code of the service-order quote linked to the service order estimated other cost.

Note: This field is displayed only if the Use Service Order Quotes for Service Orders check box is cleared in the Service Order Parameters (tssoc0100m000) session.
Quote Revision

The revision number of the quote linked to the service order estimated other cost.

Note: 

This field is displayed only if:

  • The Use Service Order Quotes for Service Orders check box is cleared in the Service Order Parameters (tssoc0100m000) session.
  • The Use Revisions check box is selected in the Service Quote Parameters (tsepp0100m000) session.
Cost Component

The cost line's cost component.

Frequency

The required frequency of the cost line's entity.

Example

When you run the global SRP for a service order, LN calculates a travel cost line for one visit to the service order's location. If the service engineer requires two trips to complete the service order, you can enter two (2) in this field to double the travel costs that LN generated for the service order.

Quantity

The required quantity of the cost line's entity. The default value for the field is one. You can change the value.

Quantity Unit

The unit used to express the quantity.

Default value

If the Cost Type is Tooling, the unit code of the tool.

Quantity based on the Activity Number of Units
If this check box is selected and the number of units for an activity (agreement) is modified, the estimated or required quantity is multiplied or divided based on the requirement.
Note: 
  • This check box cannot be modified once the service order is completed.
  • This check box is enabled only if the Cost Type field is set to Other .
Traveling Specification Type

If the cost line's cost type is Traveling, this field displays if the cost is for Travel Distance, Travel Time, or Travel Total.

LN creates cost lines for travel when you run the Service Order Resource Planning (tssoc2260m000) session for a service order. You specify in the Service Order Parameters (tssoc0100m000) session if travel lines are to be created for Travel Distance, Travel Time, or Travel Total.

Note: 
  • If, in the General Service Parameters (tsmdm0100m000) session, the Traveling Cost Method is None, LN does not create travel cost lines when you run global SRP for a service order.
  • If the cost line's cost type is not Traveling, this field displays Not Applicable.
Travel Rate Book

The code of the travel rate book. LN defaults the travel/distance or the specified call-out charge from this rate book to calculate the Total Sales Amount.

Unit Cost

The estimated unit cost for one unit of the cost line's entity. Unit cost is defaulted from the Item - Costing (ticpr0107m000) session.

Default value

  • If the cost type is Tooling, the item's unit cost listed in the tools session.
  • No default is given for any other cost types.
Note: 
  • This value is defaulted from the Service Subcontracting Purchase Price field in the Items - Purchase (tdipu0101m000) session if:
    • The specified item is of the type Subcontracted Service.
    • The Source of Price for Service Subcontracting for the Item is set to Price Book / Contract in the Items - Purchase (tdipu0101m000) session.
  • Else, this value is defaulted based on the reference activity linked to the service order activity.
Unit Cost (Currency)

The currency of the unit cost.

Default value

Your company's home currency.

Sales Price

The sales price for one unit of the cost line's entity. The sales price is retrieved based on the value you select in the Sales Prices Search Method field of the General Service Parameters (tsmdm0100m000) session.

Default value

  • If the cost type is Tooling, the item's sales price listed in the tools session is defaulted.
  • No default is given for other cost types.
Sales (Currency)

T The currency of the sales price.

Default value

The service order's currency.

Price Origin

The origin of the sales price.

Allowed values

Other

The default value for all other situations such as prices from price book, item service data and so on.

Contract

If a contract term is found for the material line based on the pricing contract of the service order or activity.

Manual

The price origin is set to manual after the price or price unit is changed by the user.

Master Routing

The price origin is set to master routing, if the price is retrieved from the master routing and not from the pricing contract.

Routing Option

The price origin is set to routing option, if the price is retrieved from the routing option and not from the pricing contract.

Reference Activity

The price origin is set to reference activity, if the price is retrieved from the reference activity and not from the pricing contract.

Travel Rate Book

The price origin is set to travel rate book, if the price is retrieved from the travel rate book and not from the pricing contract.

Item Service Data

The price origin is set to Item Service Data, if the price is retrieved from the Item Service Data and not from the pricing contract.

Default Price Book

The price origin is set to Default Price Book, if the price is retrieved from the Default Price Book and not from the pricing contract.

Price Structure

The price origin is set to Price Structure, if the price is retrieved from the Price Structure and not from the pricing contract.

Not Applicable
Contract Ignored

If this check box is selected, LN indicates that a valid fixed price contract exists for estimated other cost line and the contract is unlinked or the price is manually overwritten.

Note: 

This is a display field.

This field is displayed only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.

Discount Amount

The discount amount.

Note: 
  • This field is displayed only if the Use Coverage Calculation for Estimates check box is selected in the Service Orders (tssoc2100m000) session.
  • This field is enabled if the Service Order Status field is set to Free or Planned in the Service Orders (tssoc2100m000) session.
Discount Origin

The origin for the discount amount.

Allowed values

Price Book Discount Structure

The discount originates from the price book to which a discount schedule is linked.

External

The discount originates from an external package.

Manual

The discount is manually entered.

Contract

The discount originates from a contract.

Discount Structure

The discount originates from a Pricing Control (PCG) matrix of the type discount matrix. For more information, refer to Setting up a discount matrix.

Not Applicable
Note: 
  • This field is displayed if :
    • The Use Coverage Calculation for Estimates check box is selected in the Service Orders (tssoc2100m000) session.
    • The Service Order Status field is set to Free or Planned in the Service Orders (tssoc2100m000) session.
Estimated Cost Line

Indicates if the cost line is created in the estimated phase.

Price Origin

The origin of the sales price.

Allowed values

Other

The default value for all other situations such as prices from price book, item service data and so on.

Contract

If a contract term is found for the material line based on the pricing contract of the service order or activity.

Manual

The price origin is set to manual after the price or price unit is changed by the user.

Master Routing

The price origin is set to master routing, if the price is retrieved from the master routing and not from the pricing contract.

Routing Option

The price origin is set to routing option, if the price is retrieved from the routing option and not from the pricing contract.

Reference Activity

The price origin is set to reference activity, if the price is retrieved from the reference activity and not from the pricing contract.

Travel Rate Book

The price origin is set to travel rate book, if the price is retrieved from the travel rate book and not from the pricing contract.

Item Service Data

The price origin is set to Item Service Data, if the price is retrieved from the Item Service Data and not from the pricing contract.

Default Price Book

The price origin is set to Default Price Book, if the price is retrieved from the Default Price Book and not from the pricing contract.

Price Structure

The price origin is set to Price Structure, if the price is retrieved from the Price Structure and not from the pricing contract.

Not Applicable
Contract Ignored

If this check box is selected, LN indicates that a valid fixed price contract exists for estimated other cost line and the contract is unlinked or the price is manually overwritten.

Note: 
  • This is a display field.
  • This field is visible only if the Use Prices in Service Contracts check box is selected in the Contract Management Parameters (tsctm0100m000) session.
Sales Amounts
Repair Warranty Coverage Yes/No

Indicates if a repair warranty is applied to the record.

Sales Amount Repair Warranty

The sales amount covered by the repair warranty.

Warranty Coverages Yes/No

Indicates if a warranty is applied to the record.

Sales Amount Warranty

The sales amount covered by the warranty.

Contract Coverages Yes/No

Indicates if a contract is applied to the record.

Sales Amount Service Contract

The sales amount covered by the service contract.

Quote Coverages Yes/No

Indicates if a quote is applied to the record.

Sales Amount Quotes

The quote number if the cost line is generated from a service order quote.

Sales Amount Field Change Orders

The sales amount covered by the field change order (FCO).

Goodwill Sales Amount

The sales amount that is specified as coverage under goodwill. This amount is on and above other coverages.

Invoice Sales Amount

The invoiceable sales amount of the cost line. This amount is calculated based on the Total Sales Amount, the covered amount and the Goodwill Sales Amount.

Price Matrix

The code of the price matrix definition from which the price is retrieved if the Price Origin field is set to Price Structure.

Price Matrix Sequence

The sequence in the price matrix definition from which the price is retrieved if the Price Origin field is set to Price Structure..

Description

The description or name of the code.

Cost Amounts
Repair Warranty Cost Amount

The cost amount covered by the repair warranty.

Warranty Cost Amount

The cost amount covered by the warranty.

Contract Cost Amount

The cost amount covered by the service contract.

Quote Cost Amount

The cost amount covered by the service-order quote.

Goodwill Cost Amount

The cost amount that is specified as coverage under goodwill. This amount is on and above other coverages.

Invoice Cost Amount

The invoiceable cost amount of the cost line. This amount is calculated based on the Total Cost Amount, the covered amount and the Goodwill Cost Amount.

Total Sales Amount

The total sales amount.

Total Cost Amount

The total cost amount based on the unit cost and quantity.

Discount Policy

The policy for the discount amount.

Allowed values

Apply Discounts Before Coverage
Apply Discounts After Coverage
Discount Percentage

The discount percentage.

Total Discount Amount

The total amount that is discounted based on the Discount Percentage and the Discount Amount.

Invoice Amount

The net sales amount payable. This amount is calculated based on the Total Discount Amount and the Discount Policy.

Coverage Time

For contract, quote, or warranty coverages, the date and time as of which these coverages apply to the service order.

Surcharge

The surcharge applicable for the sales price.

Surcharge

The surcharge applicable for the cost.

Subcontractor

The code of the buy-from business partner who carries out any subcontract work required for the service order activity.

Note: 
  • This field is enabled only if the Cost Type field is set to Subcontracting.
  • This value is defaulted from the related service order activity
  • You cannot specify this value if the Create Purchase Requisition check box is selected for the related service order activity, but the purchase order is not created yet.
Name

The description or name of the code.

Purchase Requisition/ Line

The code of the purchase requisition order and the line.

Note: 

This field is applicable only if:

  • The Cost Type of the other cost line is Subcontracting.
  • The Create Purchase Requisition check box is selected and the related activity is planned.
Slash Character

The purchase requisition order line number.

Note: 

This field is applicable only if:

  • The Cost Type of the other cost line is Subcontracting.
  • The Create Purchase Requisition check box is selected and the activity is planned.
Purchase Order/ Line

The purchase order of the activity's subcontracted work, which LN generates when you run global SRP for the service order.

Note: LN uses the purchase order series you specify in the Service Order Resource Planning (tssoc2260m000) session to generate the purchase order.
Slash Character

The purchase order line for the activity's required subcontract work.