Service Order Actual Material Costs (tssoc2121m100)

Use this session to create, view, and maintain the actual material costs of a service order.

You can only add or maintain cost lines in this session if the service order status is Released.

Note: 

This session can also be viewed as a satellite session in the Service Order (tssoc2100m100) session. To view this session, the Actual Materials check box must be selected in the Service Order group box, in the Service User Profiles (tsmdm1150m000) session.

This session can also be viewed as a satellite session in the Service Order Activity (tssoc2110m100) session. To view this session, the Actual Materials check box must be selected in the Service Order Activity group box in the Service User Profiles (tsmdm1150m000) session.

Note:  LN copies cost lines added to the Service Order Estimated Material Costs (tssoc2120m000) session to the Service Order Actual Material Costs session.
Note: 

When you use the reference activities, LN copies the material required data to service order.

Field Information

Service Order

The number of the service order, for which the material costs are listed.

Order Status

The service order's current status.

Line

The number used to distinguish the cost line from the other cost lines listed in this session.

Item

The code of the item required for the service order.

Note: 
  • The Item Type must be Purchased, Manufactured, or Product.
  • The Item Type Product can be used only if the Item Type Product field can be set to Active in the Implemented Software Components (tccom0100s000) session.
  • The Item Type Purchased and/or Manufactured is used only if the Item Type Product field is set to Inactive in the Implemented Software Components (tccom0100s000) session.
  • You cannot maintain this field if the cost line was copied to this session from the Service Order Estimated Material Costs (tssoc2120m000) session.
  • If you change the item code, LN updates the Cost Component field, Delivery Type field, and Sales Quantity Unit field with new defaults.
Serial Number

The serial number of the item required for the service order.

Note: 

LN allows the warehouse issue of the customer owned serialized item only if:

  • the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session
  • the Business Partner specified for the service order must be same as the Owner defined for the serialized item.
  • LN does not allow you to issue serialized item owned by a sold to business partner, If the Ownership External check box is cleared in the Implemented Software Components (tccom0100s000) session,
Quantity based on the Activity Number of Units
If this check box is selected and the number of units for an activity (agreement) is modified, the estimated or required quantity is multiplied or divided based on the requirement.
Delivery Type

The method by which the required materials are delivered.

Allowed values

From Service Kit

A service kit is used to solve calls with a minimum set of spare parts, or just as a standard set of basic spare parts that are frequently used. The service kit is replenished on actual usage, and is not assigned in the estimated service-order cost calculation.

From Service Inventory

Bulk materials such as bolts and nuts.

From Dealer's Inventory
By Purchase Order

Parts that are not held on stock, such as expensive parts or non-storable parts, and that must be purchased. A purchase order for these parts is generated when you run global SRP.

By Field Purchase

Parts that must be purchased locally at the location where the activity is carried out.

To Scrap
To Warehouse

Parts that must be returned to the warehouse, for example, insurance parts that are refurbished in an overhaul shop (not applicable to maintenance items).

To Warehouse by Transport

Parts that must be returned to the warehouse, and that must be transported in a special way, for example, transport on a special truck (not applicable to maintenance items).

Supplier Direct Delivery
Supplier Direct Return
Not Applicable
From Warehouse

If the delivery is from a central or regional warehouse, and the warehouse on the material line is specified, the planned deliveries are normally allocated in the warehouse of the item. Use this delivery type if no service cars are defined, or if service cars are not defined as separate warehouses.

From Warehouse in Car

Select this option if parts are transported by a service car and these service cars are defined as separate warehouses. During global SRP, allocations are made in the central warehouse. While Releasing a Service Order, a transfer order is created from the central warehouse to the service car.

From Car

Parts are transported by a service car related to warehouse and transfer warehouse orders are not generated.

The car must be replenished using the normal warehouse procedures such as Time Phased Order Point (TPOP) or Order Controlled/Batch (OCB).

From Warehouse by Transport

Select this option if parts must be separately transported because of their size. While Releasing a Service Order, a transfer order is created from the central warehouse to the warehouse that is defined for the ship-to business partner.

Allocation and Hard Pegging Type

The allocation and hard pegging type. LN allocates the inventory for a specific demand. LN uses the item specifications to match the demand and supply of inventory.

Note: 

Allocation and Hard Pegging is applicable only for the following delivery types:

  • From Warehouse
  • From Warehouse in Car
  • From Warehouse by Transport
  • From Service Kit
  • By Purchase Order

Select the allocation and hard pegging type for the service order lines. This field can have the following values:

  • Customer Based The inventory supply for the Service Order cost line must be allocated and/or hard pegged to the sold-to BP.
  • Order Based The inventory supply for the service order cost line must be allocated and/or hard pegged to the service order.
  • Customer Reference Based The supply for the Service Order cost line must be allocated and/or hard pegged to the customer reference.
  • Internal Reference Based The supply for the Service Order cost line must be allocated and/or hard pegged to the internal reference.
  • Not Applicable The allocation and hard pegging is not applicable.
Note: The field is available only when you select the Demand Pegging check box in the General Service Parameters (tsmdm0100m000) session.
Reference

A reference code to which the inventory is allocated. LN can use the inventory only for an order with the same reference number.

Note: 

The field is enabled only when you set the Allocation and Hard Pegging Type field to one of the following:

  • Internal Reference Based LN uses the field to record an internal reference.
  • Customer Reference Based LN uses the field to record a reference code that is defined by a customer.
Price Matrix

The code of the price matrix definition from which the price is retrieved if the Price Origin set to Price Structure.

Price Matrix Sequence

The sequence in the price matrix definition from which the price is retrieved if the Price Origin set to Price Structure.

Price Matrix

The code of the price matrix definition from which the price is retrieved if the Price Origin set to Price Structure.

Price Matrix Sequence

The sequence in the price matrix definition from which the price is retrieved if the Price Origin set to Price Structure.

Determining

If this check box is selected, LN considers this cost line during the calculation of total order value, when total order discounts are applied to orders.

Note: This check box is displayed only if the Use Cumulative and Total Prices and Discounts check box is selected in the General Service Parameters (tsmdm0100m000) session.
Eligible

If this check box is selected, the calculated order discount percentage is applied to the selected line.

Note: This check box is displayed only if the Use Cumulative and Total Prices and Discounts check box is selected in the General Service Parameters (tsmdm0100m000) session.
Determining

If this check box is selected, LN considers this cost line during the calculation of total order value, when total order discounts are applied to orders.

Note: This check box is displayed only if the Use Cumulative and Total Prices and Discounts check box is selected in the General Service Parameters (tsmdm0100m000) session.
Eligible

If this check box is selected, the calculated order discount percentage is applied to the selected line.

Note: This check box is displayed only if the Use Cumulative and Total Prices and Discounts check box is selected in the General Service Parameters (tsmdm0100m000) session.
Order Discount Amount

The order discount amount calculated based on the Order Discount specified in the Service Orders (tssoc2100m000) session. This amount is applicable to the material cost line.

Note: 
  • This field is displayed only if the Materials check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable only if the Pricing Method of the related service order is set to Time and Material.
Order Discount Amount

The order discount amount calculated based on the Order Discount specified in the Service Orders (tssoc2100m000) session. This amount is applicable to the material cost line.

Note: 
  • This field is displayed only if the Materials check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable only if the Pricing Method of the related service order is set to Time and Material.
Use Unallocated Inventory

If this check box is selected, Infor LN Enterprise Planning uses unallocated inventory to match and meet the inventory demand and supply.

If this check box is cleared, Infor LN Enterprise Planning does not use unallocated inventory to meet the inventory demand.

Note: 

LN matches the inventory demand and supply in the following order of priority:

  1. Allocated inventory
  2. Unallocated inventory
Description

The name of the warehouse from which the LN allocates and delivers the items.

Sales Quantity Unit

The unit in which the inventory specified in the service order is measured.

Ownership

The option to select the owner of the service item.

Allowed values

  • Company Owned
  • Customer Owned
Note: 
  • This field is visible only if the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session.
  • The value in this field is defaulted from:
    • the Ownership field in the Resource Requirements (tsacm2120m000) session, if the material resource line is created based on the reference activity of the service order activity
    • the Ownership field in the Planned Activity - Material Requirements (tsspc2110m000) session, if the material cost line is created based on the planned activity
    • the Ownership field in the Items - Service (tsmdm2100m000) session, if the material cost line is entered manually.
  • The value in this field is set to Company Owned if:
    • the Ownership External check box is cleared in the Implemented Software Components (tccom0100s000) session
    • the serialized item used is company owned and the Delivery Type is set to:
      • From Service Kit
      • From Service Inventory
      • By Purchase Order
      • By Field Purchase
  • You can set this field to Customer Owned only if:
    • the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session
    • the service order is an internal service order and sold to business partner is not specified on the service order
    • the Delivery Type field is set to:
      • From Warehouse
      • To Warehouse
      • From Warehouse by Transport
      • To Warehouse by Transport
      • To Scrap
  • This field is disabled if:
    • the item linked to the service order is delivered and the customer confirms the receipt.
    • the warehouse order line linked to the service order cannot be modified.
    • the purchase order linked to the service order cannot be modified.
Related Line

If the cost line is for the return of non-consumed items, this field denotes the service order's cost line (in this session) whose excess materials (items) are being returned.

Default value

In the Service Order Parameters (tssoc0100m000) session, if you select any of the check boxes in the Generate Return Deliveries for unconsumed Items section, this field is filled with the issued material line during the generation of return deliveries for the non-consumed items.

Note: 
  • You can only maintain this field if:
    • The cost line's delivery type is To Warehouse, or To Warehouse by Transport.
    • The order status or activity status is Released or Completed.
  • In this field, you can only select a cost line whose materials have already been shipped.
  • You cannot maintain this field if the cost line has a value present in the Actual Quantity field.
Replacement For

If the serialized item is a replacement for another serialized item, in this field enter the line number (in the service order) of the serialized item it replaces.

Note: 
  • You can only replace serialized items that are already listed in this session and whose delivery type is To Warehouse, or To Warehouse by Transport.
  • If the serialized item you replace is part of a physical breakdown, LN updates the physical breakdown with the new item when you click the update physical breakdown button in the details session (only possible if the service order's status is set to Costed).
  • You can only maintain this field if the item's delivery type is From Warehouse, From Warehouse by Transport, From Service Kit, From Warehouse in Car, or By Purchase Order
Shipping Address

The ship-to business partner's address code.

Business Partner of Inventory

The business partner who owns the item in inventory.

Note: 
  • This field is applicable only if the Ownership field is set to Customer Owned.
  • This field is applicable only if the Ownership External check box is selected in the Implemented Software Components (tccom0100s000) session.
Cost Component

The cost line's cost component.

Default value

The material cost component selected for the item in the Item - Costing (ticpr0107m000) session.

Lot Selection

If the cost line's item is a lot item, in this field, you can select the item's delivery conditions.

Note: 

You can only maintain this field if all the following conditions are met:

  • The Lot Tracking check box in the Item - Warehousing (whwmd4500m000) session is selected for the cost line's item.
  • The delivery type is From Warehouse, From Warehouse in Car, From Warehouse by Transport, or From Service Kit.
  • The actual quantity is 0.

Lot

The lot code that is used for material deliveries of the cost line's item (when subject to lot control).

Note: You can only maintain this field if the Lot Selection field is set to Specific.
Required Quantity

The quantity of the item that will be delivered.

Note: If this field is filled, and the delivery type is From Warehouse, From Warehouse in Car, From Warehouse by Transport, To Warehouse, or To Warehouse by Transport, after you save the cost line, the issue procedure in Warehousing is triggered.
Sales Price

The sales price for one of the item's sales unit.

Default value

The sales price is determined by the value you specify in the Sales Prices Search Method field in the General Service Parameters (tsmdm0100m000) session.

Note: If the Ownership field is set to Customer Owned and the Payment in Order Terms and Conditions (tctrm1130m000) session which is (technically) used in the warehousing integration is set to No Payment, LN sets the value in this field to zero.
Total Cost Amount

This field displays the total cost amount for the cost line, determined by the equation:

actual quantity * unit cost
Project

The code of the project to which the material cost line is pegged.

Note: 
  • This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable if the service order is project pegged and the project specified on the service order header is a TP Project.
  • This value is defaulted from the service order header/activity.
  • You must specify this value if the Mandatory Project Peg check box is selected in the Items (tcibd0501m000) session for the item specified on the material line.
  • You can specify a project:
    • That is not linked to a Project contract and invoicing through sales is allowed.
    • For which the status is set to Active.
    • That is not a PCS Project.
Description

The description or name of the code.

Element

The code of the element linked to the Project.

Note: 
  • This field is displayed only if:
    • The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
    • The Element check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Element is applicable for Project (TP check)
  • This value is defaulted from the Costing Breaks - Service Material (tppdm3103m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Material (tppdm3103m000) session.
  • This value must be specified if in the Items (tcibd0501m000) session:
    • The Mandatory Project Peg check box is selected for the item specified on the service order material line.
    • The Inherit Project Peg check box is selected and the Project Peg is maintained on the service order header/activity.
Description

The description or name of the code.

Activity

The code of the activity linked to the Project.

Note: 
  • This field is displayed only if:
    • The Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
    • The Activity check box is selected in the Project Parameters (tppdm0100s000) session.
  • This field is applicable only if:
    • The Project is specified.
    • Project Activity is applicable for Project (TP check)
  • This value is defaulted from the Costing Breaks - Service Material (tppdm3103m000) session if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session. This value is defaulted from the service order/activity if the Costing Breaks check box is cleared in the Implemented Software Components (tccom0100s000) session or if a value is not specified in the Costing Breaks - Service Material (tppdm3103m000) session.
  • This value must be specified if in the Items (tcibd0501m000) session:
    • The Mandatory Project Peg check box is selected for the item specified on the service order material line.
    • The Inherit Project Peg check box is selected and the Project Peg is maintained on the service order header/activity.
Description

The description or name of the code.

Project Peg Origin

The origin of the project peg.

Allowed values

Costing Break
Not Applicable
Manual
Top Demand
Note: 
  • This field is displayed only if the Costing Breaks check box is selected in the Implemented Software Components (tccom0100s000) session.
  • This field is applicable only if the service order is project pegged.
  • By default, this field is set to:
    • Costing Break, when the project peg is defaulted from the Costing Breaks - Service Material (tppdm3103m000) session.
    • Top Demand, when the project peg is defaulted from the service order header or the service contract linked to the service order.
    • Not Applicable, when the project peg or the costing breaks is not applicable.
Project Pegged Inventory

Indicates if the item must be linked from the project pegged inventory.

Note: 
  • This field is displayed only if the Use Project Pegging in Field Service check box is selected in the Service Order Parameters (tssoc0100m000) session.
  • This field is applicable only if the service order is project pegged.
  • By default, this check box is cleared. LN selects this check box only when the material is project-pegged.
Sales Amount Goodwill

The amount that is exempted for the customer. This amount cannot be classified by the coverage amounts such as repair warranty, warranty, contract, quotation, or FCO. If negative, LN adds the amount to the Sales Invoice Amount of the cost line.

Note: This amount is posted to Financials as other costs.
Invoice Sales Amount

The cost line's invoicable sales amount, as determined by the following equation:

Total Sales Amount- Warranty - Contract - Quotation - FCO - Other Costs

Note: 
  • If you carry out the coverage procedure, this field is filled automatically.
  • If you change the value in this field, LN changes the value in the Sales Amount Goodwill field to satisfy the above equation.
Cost Amount Goodwill

The cost amount that is exempted from invoicing. This amount cannot be covered by the coverage amounts such as warranty, contract, quotation, or FCO.

LN calculates this amount using the following equation:

Sales Amount Goodwill / Total Sales Amount = Cost Amount Goodwill / Total Cost Amount 
Note: 
  • This amount is posted to Financials as other costs.
  • LN populates this field if the coverage procedure is executed.
Invoice Number

The sales invoice.

Transaction Type

Type of invoice sent to customer related to field purchase.

Invoice Date

The date and time of the sales invoice.

Financial Company

Financial company of invoice sent to customer related to field purchase.

Posting Date

The date on which the cost line’s invoice is posted from the Invoicing module in Invoicing to the General Ledger module in Financials .

Tax Country

The tax country that applies to the cost line.

Tax Code

The tax code that applies to the cost line.

Blocked

Indicates whether the material line associated with the service order is blocked because of trade compliance check failure.

Note: This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.
Subject to Trade Compliance

If this check box is selected, the trade compliance checks must be performed for the material line associated with the selected item.

Note: This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.
Critical for Activity Release

If this check box is selected, the material line on which the item is used is blocked because of the trade compliance check failure. If the material line fails the compliance check, the related activity or the order cannot be released.

Note: 

This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.

This value is defaulted from the Critical for Activity Release check box in the Items - Service (tsmdm2100m000) session, the Critical for Activity Release check box in the Resource Requirements (tsacm2120m000) session, or the Critical for Activity Release check box in the Planned Activity - Material Requirements (tsspc2110m000) session.

You cannot modify the value in this field if related order or activity is released.

This check box is applicable only if the material line is blocked because of the trace compliance check failure.

Document

Document related to field purchase.

Transaction Type

Type of invoice sent to customer related to field purchase.

Line

Line related to field purchase.

Sequence

This field is filled when the cost line is booked from Finance from the Transactions (tfgld1101m000) session.

Purchase Amount

The currency used to express the cost values.

Default value

Your company's home currency.

Customer Furnished Material

Indicates that the material line is created for a customer furnished material (item). This check box is considered when planned inventory transactions (PITs) are created for the material line.

Currency

The currency used to express sales values.

Default value

The service order's currency.

Financial Company

Financial company of invoice sent to customer related to field purchase.

Service Kit

The service kit from which the materials are delivered. This field is enabled if the status of the order or activity is Released or Completed.

Note: This field can only be filled if the delivery type is From Service Kit.
Price Origin

The origin of the sales price.

Allowed values

Other

The default value for all other situations such as prices from price book, item service data and so on.

Contract

If a contract term is found for the material line based on the pricing contract of the service order or activity.

Manual

The price origin is set to manual after the price or price unit is changed by the user.

Master Routing

The price origin is set to master routing, if the price is retrieved from the master routing and not from the pricing contract.

Routing Option

The price origin is set to routing option, if the price is retrieved from the routing option and not from the pricing contract.

Reference Activity

The price origin is set to reference activity, if the price is retrieved from the reference activity and not from the pricing contract.

Travel Rate Book

The price origin is set to travel rate book, if the price is retrieved from the travel rate book and not from the pricing contract.

Item Service Data

The price origin is set to Item Service Data, if the price is retrieved from the Item Service Data and not from the pricing contract.

Default Price Book

The price origin is set to Default Price Book, if the price is retrieved from the Default Price Book and not from the pricing contract.

Price Structure

The price origin is set to Price Structure, if the price is retrieved from the Price Structure and not from the pricing contract.

Not Applicable