Service Order - Lines - Synchronization (tssoc0280m000)

Use this session to synchronize the service order header data with the activity lines and the material cost lines when the header data is modified. LN invokes this session when the service order header data is modified for the fields that are also present on the activity lines and the material cost lines.

LN selects the Changed check boxes to indicate that the corresponding data is modified on the header.

LN selects the Synchronize check boxes for the fields that are modified on the header. You can clear these check boxes if data synchronization is not required.

This session can also be started using the Service Order - Lines - Synchronization option in:

  • the Service Orders (tssoc2100m000) session.
  • the Service Order (tssoc2100m100) session.
Note: The title of this session is displayed as Rental Order - Lines – Synchronization when this session is accessed using the Rental Order - Lines - Synchronization option from the Actions menu of the Rental Order (tssoc2600m300) session.

Field Information

Service Order

The order that is used to plan, carry out, and control all repair and maintenance on configurations as present on customer locations or as present with the company. Header data of this order is synchronized.

Ship-to Business Partner
The code of the ship-to business partner linked to the service or rental order.
Location Address

The location address code.

Preferred Engineer

The service employee preferred to implement the service order.

Service Car

Indicates that the service car is modified in the service order header.

Ship-to Contact

The ship-to business partner's contact.

Ship Materials To

The address used as the shipping address on the material cost line, related to the order.

Rental Owner
The code of the rental office that owns the rental equipment.
Appointment
The appointment date and time set up with the sold-to business partner.
Service Area

A specific geographic area that is covered by one or more service engineers (employees). A service area can be linked to a service center.

Service Type

The service classification that service providers offer. The service type determines which availability type applies to a service order header, and provides a default order procedure and coverage type.

Coverage Type

A financial classification that indicates to what extent work is covered under warranty or contract, and what part of the activities can be charged.

Coverage Time

For contract, quotation, or warranty coverages, the date and time as of which these coverages apply to the service order.

Item

An item that is uniquely identified by the item code (manufacturer part number) in combination with the serial number.

Serial Number

The serial number of the item.

Warranty Type

The Warranty Type specified in the service order header.

Warranty

A guarantee that a component is repaired free of charge or at reduced costs if it does not work according to the agreed specifications within a warranty period.

Material Issue Constraint
The level at which all the material must be shipped completely.
Installment Plan
The installation plan based on the service order or activity/rental order or agreement.
Installation Group

A set of serialized items that have the same location and are owned by the same business partner. Grouping serialized items into an Installation group enables you to maintain them collectively.

Ship-to Address

The address of the ship-to business partner.

Delivery Terms

The agreements with the business partner, concerning the way the goods are delivered. Relevant information is printed on various order documents.

Carrier/LSP

An organization that provides transport services. You can link a default carrier to both ship-to and ship-from business partners. In addition, you can print sales and purchase orders on a packing list, sorted by carrier. For ordering and invoicing, you must define a carrier as a business partner.

Service Car

The means of transport, linked to a service employee, for transportation from and to the customers work location.