Items - Service Business Partner (tsmdm2130m000)

Use this session to view and set the default service item data for a specific business partner. LN defaults this data when the sold-to business partner and the item are specified for the service objects.

Field Information

Item Group

The code of the item group.

Description

The description or name of the code.

Item

The code of the item.

Note: You can specify this value only if the Item Group is not specified.
Description

The description or name of the code.

Sold-to Business Partner

The code of the sold-to business partner.

Note: You must specify this value.
Name

The description or name of the code.

Ship-to Business Partner

The code of the ship-to business partner.

Effective Date

The effective date for the item.

Note: 
  • By default, the current date and time is considered. However, you can modify the value.
  • For a specific date and time, only one combination of an item and business partner can exist.
Expiry Date

The date and time from when the service item data for the specified business partner cannot be defaulted for the service objects.

Note: If this value is not specified, the service item data for the specified business partner can always be defaulted for the service objects.
Active

If this check box is selected, the service item data for the specified business partner is active and can be defaulted for the service objects.

Logistic Company

The code of the logistic company required to support multiple logistic companies for the item

Note: 
  • LN defaults the current logistic company in this field.
  • You must specify this value if the Service Office, Site, Warehouse or the Operations Department is specified.
Picture Required

If this check box is selected, a picture must be linked to the customer claim line.

Note: 
  • This field is displayed only if the Customer Claims check box is selected in the General Service Parameters (tsmdm0100m000) session.
  • This check box is enabled only if the Service Office is specified.
Expiry Date

The date and time from when the combination of the item and the service business partner is not considered for the service processes.

Note: If a value is not specified in this field, LN considers the combination of the item and the service business partner to be always effective.
Description

The description or name of the code.

Operations Department

The operations department that maintains the item owned by the specified Sold-to Business Partner.

Description

The description or name of the code.

Ownership

The ownership of the service item.

Allowed values

Company Owned

company owned

Consigned

consigned

Customer Owned

customer owned

Return as Issued

When items are returned from the production environment to the warehouse, for example, because fewer items were required than issued for production, the original owner at the time of issue will become the owner again (unless the items are damaged).

Deferred

The date the ownership is transferred from supplier to customer is still unknown. The change date is determined after the items are picked, and depends on both the warehouse types involved in the goods transfer and the agreement between supplier and customer.

Not Applicable

Your own organization owns the inventory. Ownership behavior refers only to not-owned inventory.

Note: By default, this field is set to Company Owned.
Sales Quantity Unit

The unit in which the item is sold or delivered to the business partner.

Description

The description or name of the code.

Counter Reading Group

The counter reading group, with the linked measurement types, applicable for the item and business partner combination.

Counter Group Description

The description or name of the code.

Subject to Trade Compliance

If this check box is selected, the trade compliance checks must be performed for the material line associated with the selected item.

Note: This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.
Critical for Activity Release

If this check box is selected, the material line on which the item is used is blocked because of the trade compliance check failure. If the material line fails the compliance check, the related activity or the order cannot be released.

Note: 

This field is displayed only if the Trade Management check box is selected in the Implemented Software Components (tccom0500m000) session.

This check box is applicable only for the site related item data.

Critical for Inventory Check

If this check box is selected, the material availability check can be performed for the item.

Life Cycle

The life cycle of the item.

Life Cycle Unit

The unit in which the life cycle of the item is expressed.

Generate Planned Activities

If this check box is selected, you can generate the planned activities for the item.

Preventive Maintenance Scenario

The code of the preventive maintenance scenario.

Description

The description or name of the code.

Create Planned Inventory Transactions for Planned Activities

If this check box is selected, planned inventory transactions (PIT) must be created for the item.

Process to Service after Delivery

If this check box is selected, the item can be processed to Service using the After Sales Service integration functionality, only after the delivery of the item or service.

Receipt Site

The local site where the item is received for the maintenance or repair.

Description

The description or name of the code.

Receipt Warehouse

The code of the warehouse at which the items are received.

Description

The description or name of the code.

Location

The code of the location where the items are received.

Description

The description or name of the code.

Delivery Site

The site from which the items are delivered.

Delivery Warehouse

The warehouse from which the items are delivered.

Delivery Location

The location from which the goods are delivered after the completion of the maintenance work.

Repair Site

The site to which the specified service office is linked.

Repair Warehouse

The warehouse from where the item is delivered to the business partner.

Note: 
  • This value is defaulted from the Items - Service (tsmdm2100m000) session based on the specified Item.
  • If the Receipt Site is specified, you must specify a warehouse linked to that site.
Material Site

Material Warehouse

Delivery Type

The delivery type for an item that requires field service.

Allowed values

From Service Kit

A service kit is used to solve calls with a minimum set of spare parts, or just as a standard set of basic spare parts that are frequently used. The service kit is replenished on actual usage, and is not assigned in the estimated service-order cost calculation.

From Service Inventory

Bulk materials such as bolts and nuts.

From Dealer's Inventory
By Purchase Order

Parts that are not held on stock, such as expensive parts or non-storable parts, and that must be purchased. A purchase order for these parts is generated when you run global SRP.

By Field Purchase

Parts that must be purchased locally at the location where the activity is carried out.

To Scrap
To Warehouse

Parts that must be returned to the warehouse, for example, insurance parts that are refurbished in an overhaul shop (not applicable to maintenance items).

To Warehouse by Transport

Parts that must be returned to the warehouse, and that must be transported in a special way, for example, transport on a special truck (not applicable to maintenance items).

Supplier Direct Delivery
Supplier Direct Return
Not Applicable
From Warehouse

If the delivery is from a central or regional warehouse, and the warehouse on the material line is specified, the planned deliveries are normally allocated in the warehouse of the item. Use this delivery type if no service cars are defined, or if service cars are not defined as separate warehouses.

From Warehouse in Car

Select this option if parts are transported by a service car and these service cars are defined as separate warehouses. During global SRP, allocations are made in the central warehouse. While Releasing a Service Order, a transfer order is created from the central warehouse to the service car.

From Car

Parts are transported by a service car related to warehouse and transfer warehouse orders are not generated.

The car must be replenished using the normal warehouse procedures such as Time Phased Order Point (TPOP) or Order Controlled/Batch (OCB).

From Warehouse by Transport

Select this option if parts must be separately transported because of their size. While Releasing a Service Order, a transfer order is created from the central warehouse to the warehouse that is defined for the ship-to business partner.

Note: By default, this field is set to From Warehouse.
Delivery Type for Depot Repair

The delivery type for the item that requires shop maintenance.

Allowed values

From Service Inventory
From Kit
From Warehouse
Via Purchase
To Warehouse
Subcontracting Requirement
Not Applicable
Note: By default, this field is set to From Service Inventory.
Action Outgoing Subassembly

The action performed on an outgoing subassembly.

Allowed values

To Location

The subassembly is transferred to the specified location. The subassembly is received from this location for assembly activity.

To Location for Work

The subassembly is transferred to the specified location. A work order is generated to perform additional work on the subassembly.

To Warehouse

The subassembly is transferred to the specified warehouse. The value is defaulted from the Service Offices (tsmdm1100m000) session. However, you can change the value. The subassembly can also remain in the warehouse. The Ownership of the subassembly must be set to Company Owned. The Action Incoming Subassembly field must be set to No Action. To replace the subassembly, a material resource line must be created.

To Department

The subassembly is transferred to the specified department. A new work order must be created for the department to which the subassembly is transferred. The related orders (the initiating work order and the related work order) are maintained in the Related Orders (tsmdm4500m000) session.

To Subcontractor

The subassembly is transferred to the specified subcontractor. When the outgoing subassembly is processed, a subcontracting activity is added to the work order. When this activity is released, a subcontracting purchase order (with the cost item) is generated for the work order.

Note: The subassembly is specified on the Purchase Orders (tdpur4100m000) header.
To Scrap

The subassembly is scrapped. No incoming subassembly is created. You can replace the subassembly with a new part (item) from the warehouse.

To be Decided

The process is stopped until another action for the outgoing subassembly is specified.

Not Applicable
Note: This field is set to Not Applicable and cannot be modified if the Item Type for the selected Item is set to Subcontracted Service in the Item Service Defaults (tsmdm2105m000) session.
Master Routing

The code of the master routing linked to the item and business partner combination.

Description

The description or name of the code.

Subcontractor

The subcontractor responsible for carrying out any required subcontracting work on the item.

Blanket Agreement

The code of the blanket agreement applicable for the item.

Serialized Item Warranty Terms

If this check box is selected, warranty coverage is defined for the serialized item. If this check box is cleared, generic warranty can be defined for the item.

Note: This field is applicable only for the serialized items.
Warranty

The code of the warranty template from which all the related coverage and cost terms are derived.

Note: This field is applicable only if the Serialized Item Warranty Terms check box is selected.
Description

The description or name of the code.

Generic Warranty

The code of the generic warranty that is defaulted on all the serialized items created in the Serialized Items (tscfg2100m000) session.

Note: 

This field is applicable only:

  • If the Serialized Item Warranty Terms check box is cleared.
  • For the serialized controlled items.
Description

The description or name of the code.

Supplier Warranty

The code of the supplier warranty template.

Covered by Contract

The mode of contract coverage defined for the item.

Allowed values

Covered

The item is covered by its parent's contract.

Covered & Used for Definition

If you cover the serialized item's cluster or physical breakdown by an active contract in the Contract Configuration Lines (tsctm1110m300) session, the item will be covered by the cluster's contract. You can also use this item when you define new contracts.

Not Covered

The item is excluded from any active contract that is specified for its cluster or physical breakdown.

Default value

The default value is selected from the Covered by Contract field for the item in the Items - Service (tsmdm2100m000) session.

Repair Warranty Duration

The duration of the item's repair warranty.

Note: When you create a maintenance sales order line for the repair of items, the repair warranty duration specified for the item is used to determine if the Repair Warranty pricing method is applicable.
Repair Warranty Duration Unit

The unit used to specify the repair warranty duration.

Claim Method

The claim method used to indicate how a customer claim for the item is handled. The customer can be compensated financially or the material can be replaced. The value is used as a default on a customer claim line for this item.

Allowed values

Reimburse Materials

The customer will be reimbursed for material.

Reimburse Costs

The customer will be reimbursed for the total invoice value.

Return Material Required

If this check box is selected, a customer claim line for this item can only be approved after the defective part is returned by the customer. The value is used as a default on a customer claim line for this item.

Early Settlement

If this check box is selected, a credit note or delivery line with reimbursed materials is created Immediately without waiting for the defective item to be received. This allows the claim line to be approved and settled in advance without waiting for the claimed part to be received from the customer.

Note: 
  • This field is applicable only if the customer claim check box is selected in the im Implemented Software Components (tccom0500m000) session.
Customer Claim Inspection Required

If this check box is selected, service inspection is required for the item if it is used on a customer claim line. This value is used as a default on a customer claim line for the item.

Measurement Type

The code of the measurement type used for the Service Inspection Required.

Description

The description or name of the code.

Position

The code of the position where the item is located.

Description

The description or name of the code.

Project

The code of the project to which the cost of the item is pegged.

Description

The description or name of the code.

Element

The code of the element that is linked to the project.

Description

The description or name of the code.

Activity

The code of the activity that is linked to the project.

Description

The description or name of the code.

Conformance Reporting

The code of the conformance reporting linked to the item.

Description

The description or name of the code.

Problem Solving Method

The method used to solve the problems related to the item.

Allowed values

8D
Not Applicable
A3
Check List
Other
Rental
Minimal Rental Period
The default minimum period for which the rentable serialized item must be rented.
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Rental Period Unit

The unit in which the Minimal Rental Period is expressed.

Allowed values

Hours
Days
Weeks
Months
Years
Not Applicable
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Default Return Address

The default return address for the rental equipment.

Allowed values

Equipment Address

By default, the equipment is returned to the own yard. The location address of the serial is considered.

Next Agreement Address

By default, the equipment is moved from the first agreement location to the location of the next agreement. If the next agreement does not exist, the equipment is returned to the own yard. The location address of the serial is considered.

Other Address

The Change Equipment Actual Location Address (tscfg2265m000) session is displayed wherein you can select the address.

Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Billing Schedule
The code of the billing schedule.
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Automatic Billing
The default setting for automatic billing.
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Delivery
Rental Delivery Site
The site of the rental delivery warehouse.
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Rental Delivery Warehouse
The warehouse from which the equipment is rented out.
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Return
Rental Return Site
The site of the rental receipt warehouse.
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Rental Return Warehouse
The warehouse where the rented out equipment is returned.
Note: This field is displayed only if:
  • The Equipment as a Service check box as a Service is selected in the Implemented Software component (tscom0100s000) session.

  • The Item type is set to Rental Product in the Items - Service Business Partner (tsmdm2130m000) session.
Hidden Fields