Service User Cost Defaults (tsmdm1162m000)
Use this session to define the default values for the Service Order Cost Lines.
Field Information
- Service User Template
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The code of a service user template that defines authorizations for field service engineers in handling service order activity assignments.
- Description
-
The description or name of the code.
- Cost Type
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The code of the cost type.
Allowed values
- Labor
- Tooling
- Traveling
- Subcontracting
- Help Desk
- Other
- Order
- Activity
- Material
- Freight
- Quote Invoice
- Rental
- Travel Specification Type
-
The specification used to measure travel costs.
Allowed values
- Not Applicable
- Travel Time
- Travel Total
- Callout Charge
- Travel Distance
- Active
-
If this check box is selected, the cost line is active and can be set as the default cost line.
- Default
-
If this check box is selected, the selected cost line is set as the default value.
Note:- You can set multiple (one default for each cost type and one default for each travel specification type) defaults for a cost type.
- You can use the Toggle Default option from the Action menu to modify (select/clear) the default settings.
- Delivery Type
-
The delivery type.
Allowed values
- From Service Kit
-
A service kit is used to solve calls with a minimum set of spare parts, or just as a standard set of basic spare parts that are frequently used. The service kit is replenished on actual usage, and is not assigned in the estimated service-order cost calculation.
- From Service Inventory
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Bulk materials such as bolts and nuts.
- From Dealer's Inventory
- By Purchase Order
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Parts that are not held on stock, such as expensive parts or non-storable parts, and that must be purchased. A purchase order for these parts is generated when you run global SRP.
- By Field Purchase
-
Parts that must be purchased locally at the location where the activity is carried out.
- To Scrap
- To Warehouse
-
Parts that must be returned to the warehouse, for example, insurance parts that are refurbished in an overhaul shop (not applicable to maintenance items).
- To Warehouse by Transport
-
Parts that must be returned to the warehouse, and that must be transported in a special way, for example, transport on a special truck (not applicable to maintenance items).
- Supplier Direct Delivery
- Supplier Direct Return
- Not Applicable
- From Warehouse
-
If the delivery is from a central or regional warehouse, and the warehouse on the material line is specified, the planned deliveries are normally allocated in the warehouse of the item. Use this delivery type if no service cars are defined, or if service cars are not defined as separate warehouses.
- From Warehouse in Car
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Select this option if parts are transported by a service car and these service cars are defined as separate warehouses. During global SRP, allocations are made in the central warehouse. While Releasing a Service Order, a transfer order is created from the central warehouse to the service car.
- From Car
-
Parts are transported by a service car related to warehouse and transfer warehouse orders are not generated.
The car must be replenished using the normal warehouse procedures such as Time Phased Order Point (TPOP) or Order Controlled/Batch (OCB).
- From Warehouse by Transport
-
Select this option if parts must be separately transported because of their size. While Releasing a Service Order, a transfer order is created from the central warehouse to the warehouse that is defined for the ship-to business partner.
- Item
-
The code of the item.
- Site
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The code of the site used to supply the inventory for and handle the transactions of the service kit.
- Description
-
The description or name of the code.
- Warehouse
-
The code of the warehouse used to, supply the inventory for, and handle the transactions of the service kit. .
- Description
-
The description or name of the code.
- Service Kit
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A unique code (maximum six characters, alpha-numeric) used to identify the service kit.
- Description
-
The description or name of the code.
- Task
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The code of the task.
- Description
-
The description or name of the code.
- Labor Type
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The code of the labor type which classifies the labor required for the task.
- Description
-
The description or name of the code.
- Description
-
The description or name of the code.
- Unit
-
The code of the unit in which labour type is measured.
- Description
-
The description or name of the code.
- Unit Cost
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The item's standard unit cost includes material costs, operation costs, and unit cost surcharges.
- Unit
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The currency used to express the unit cost.
- Cost Component
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The code of the cost component. A cost component is a user-defined category for the classification of costs.
- Description
-
The description or name of the code.