Service Contract Change (tsctm3620m000)

Use this session to initiate, display and activate changes for a service contract.

Field Information

Service Contract

The service contract on which the changes are performed.

Description

The description or name of the code.

Contract Status

The status of the service contract.

Allowed values

Free

This is the initial state. You are free to modify the service contract.

Active

The service contract is frozen and changes cannot be made via the contract renewal procedure.

Expired

The contract's expiry date is in the past.

Canceled

The service contract is canceled for the reasons mentioned in the cancel reason.

Closed

The service contract is financially processed and can be moved to history.

Change

The contract change number allows multiple changes for a contract.

Status

The status of the change.

Allowed values

Free

The change is just initiated.

Active

The change is approved and committed.

Type

The type of service contract changes.

Allowed values

Renewal
Renewal with Indexation
Incidental Changes
Indexation
Original Contract
Description

The description of the type of service contract change.

Origin Contract Change

The contract change number on which the latest change is applied.

Description

The description of the origin contract change number.

Creation Time

The date and time when the contract change is created.

Change Period

The time duration for which the changes applied to the contract are effective.

Change Period Unit

The unit of the renewal period.

Effective Date

The date and time from when the contract change is active.

Change Effective Date

The date and time when the change is initiated.

Expiry Date

The date on which the service contract expires. The expiry date is based on the Effective Date and the Change Period.

Calculated Sales Amount

The sales amount as calculated by the LN.

Currency

Sales Amount

The new contract price resulting from the contract change. You can maintain the sales amount of a service contract for which the Recognize Revenue per Configuration checkbox is selected, by specifying the amount on the contract configuration line.

Note: 
Cost Amount

The total cost amount of the contract change. This amount is the aggregated cost amount of all related configuration lines.

Currency

The currency in which the amount is calculated.

Gross Margin

The gross margin (GM) expressed as a percentage.

Indexation Template

The percentage by which the contract amount must be indexed is defined in the indexation template.

Note: 
  • You must select a indexation template if type of contract change is indexation or renewal with indexation.
Description

The description of the indexation template.