Contract Quote Uptime Terms (tsctm1139m200)

Use this session to define and maintain a quotation's uptime terms.

Field Information

Contract Quote

The contract quotation number.

Contract Quotation

The contract quotation description.

Coverage Type

coverage type

Configuration Line

The number of the configuration line (Installation group, item or serialized item) for which the uptime term applies.

Term Type

cost type

Cost Covering Method

The coverage term to which this uptime term is related.

Allowed values

Ceiling

The maximum cost amount that is agreed with the business partner. Any costs that are higher than this value are charged for.

Coverage Percentage

All service costs are charged for at a discounted rate.

Ceiling on Coverage Percentage

All the aggregated service costs are charged at a discounted rate, provided that the total amount charged does not exceed the ceiling price. Any costs that are higher than this value are charged for at the standard rate.

Exclusion

Terms are excluded from contract coverage.

Own Risk

Terms are excluded from contract coverage until a certain ceiling amount or coverage percentage is reached. If the ceiling amount is reached or the end date of the coverage term is reached, coverage will be offered on any other coverage term. Note that this covering method is not applicable to warranty coverage terms.

Note: 
  • If the coverage term has more than one phase, each phase can use a different cost-covering method.
  • If different cost-covering methods for each phase are required, they are placed in the associated phase term.
Coverage Term

The related coverage term's number.

Uptime Line

The uptime term number.

Available Time

The total time the configuration is up and running. The available time is expressed in the base time unit defined on company level.

Agreed Downtime

The downtime that is calculated from the available time and the uptime percentage agreed upon with the customer.

Uptime Percentage

The uptime percentage of the configuration expressing the ratio of the available time and being up and running, for example an uptime percentage of 98%. Based on the available time and the uptime percentage the agreed downtime is calculated.

Cost Amount

The cost amount of the uptime cost term. This amount is used in calculating the contract price.

Cost Amount

The currency in which the cost amount is expressed.

Sales Amount

The sales value of the uptime cost term. This amount is used in calculating the contract price.

Sales Amount

The currency in which the sales amount is expressed.

Text

If this check box is selected, additional text is available.