Customer Claim Estimates (tscmm1111m000)

Use this session to maintain the estimated and approved quantities and amounts of the claim lines.

Note: An estimate line is created automatically when you select the Use Estimates checkbox in Customer Claim Lines (tscmm1110m000) session. You can view this session if the Use Estimates checkbox is selected in the Customer Claim Lines (tscmm1110m000) session.

Field Information

Claim

The unique code for customer claim.

Note: 
  • This is a display field.
  • The claim number is defaulted from Customer Claim Lines (tscmm1110m000) session.
Description

The description or name of the code.

Status

The current status of the claim. LN populates the claim status and you cannot set the status manually.

Line

The customer claim line number.

Note: 
  • This is a display field.
  • The claim Line number is defaulted from the Customer Claim Lines (tscmm1110m000) session.
Workflow Status

Line Status

The current status of the claim lines. LN populates the claim line status and you cannot set the status manually.

Item

The item for which estimates are calculated.

Note: You can specify an item linked to a PCS project with the status set to Active or Closed in the Projects (tipcs2101m000) session. If you select an item linked to a Closed project, the In-Service check box must selected for the project in the General Projects (tcmcs0552m000) session.
Serial Number

The serial number of the item.

Description

The description or name of the code.

Estimate
Claimed
Claimed Quantity

The quantity expected to be claimed by the customer.

Note: 

  • The Claimed Quantity is defaulted from the Customer Claim Lines (tscmm1110m000) session.
  • The value in this field must be one (1) if claim line item in Customer Claim Lines (tscmm1110m000) session is a serialized item.
Quantity Unit of Claimed Quantity

The unit in which Claimed Amount is measured.

Note: The unit is defaulted from the Customer Claim Lines (tscmm1110m000) session.
Description

The description or name of the code.

Claimed Amount

The amount expected to be claimed by the customer.

Note: The Claimed Amount is defaulted from the Customer Claim Lines (tscmm1110m000) session.
Currency

The currency of the Claimed Amount.

Conversion Factor

The conversion factor used to convert the currency.

Note: The value in this field must be one (1) if claim line item in Customer Claim Lines (tscmm1110m000) session is a serialized item.
Approved
Approved Quantity

The quantity approved for the claim.

Note: 
  • The value in this field must be one if claim line item in Customer Claim Lines (tscmm1110m000) session is a serialized item.
  • This field is not applicable, if the claim Status is set to Rejected.
Quantity Unit of Approved Quantity

The unit in which Approved Quantity is measured.

Note: This field is not applicable, if the claim Status is set to Rejected.
Conversion Factor

The conversion factor used to convert the quantity.

Note: 
  • The value in this field must be one (1) if claim line item in Customer Claim Lines (tscmm1110m000) session is a serialized item.
  • This field is not applicable, if the claim Status is set to Rejected.
Approved Amount

The total Approved Amount calculated from the claim.

Note: This field is not applicable, if the claim Line Status is set to Rejected.
Approval Percentage

The percentage of the claim amount that is approved.

Note: This field is not applicable, if the claim Line Status is set to Rejected.
Approved By

The login code of the user who approves the estimated claim. You cannot change this data.

Note: 
  • This field is mandatory when the estimate is approved and the claim Line Status is set to Pending Approval.
  • This field is not applicable, if the claim Line Status is set to Rejected.
Description

The description or name of the code.

Approval Date

The date and time when the claim line estimate is approved. LN considers current date and time. You cannot change this data.

Note: This field is not applicable, if the claim Line Status is set to Rejected.
Approval Decision

The reason code for the approval of the customer claim line.

Note: 
  • You can select only the reason for which the Reason Type field is set to Claim Approval in the Reasons (tcmcs0105m000).
  • You must specify this value if the Approval Decision for Customer Claim Required check box is selected for the linked service type in the Service Types (tsmdm0130m000) session.
  • You can specify this value only if the customer claim is not Rejected.
Description

The description or name of the code.

Rejected
Rejection Reason

The code of the rejection reason. The reason must be of the type Rejection of Goods in Reasons (tcmcs0105m000) session.

Rejected By

The code of the user who rejected the claim. By default, LN populates the current user login code as the rejected by code and user cannot change it manually.

Rejection Date

The date and time when the estimated claim line is rejected. LN considers current date and time. You cannot change this data.

Texts
Approval Text
Approval Text

The details of the reason for approving the entire claim.

Note: This field is not applicable, if the claim Line Status is set to Rejected.
Rejection Text
Rejection Text

The details of the reason for rejecting the entire claim.

Note: This field is not applicable, if the claim Line Status is set to Rejected.