Blocked Calls (tsclm1521m000)
Use this session to display the calls that are currently blocked.
Use the commands on the appropriate menu, or the buttons on the toolbar, to:
- View the blocking reasons for any blocked (or previously blocked) calls, in the Blocking Reasons (tsmdm1101m000) session.
- View all changes for any blocked, or previously blocked, calls in the Call Transaction Log (tsclm8580m000) session.
Note: The conditions for
call blocking are selected in the Call Parameters (tsclm0100m000) session.
Field Information
- Call Number
-
The code that identifies the call.
- Reported Time
- Blocking Time
-
The time when the call was blocked.
- Name
-
The sold-to business partner for whom the call is being handled.
- Invoice-to BP
- Coverage Contract
-
The service contract covering the call.
- Contract Type
- Warranty
-
The warranty agreement covering the call costs.
- Description
-
The description or name of the code.
- Terms Expire On
-
The date that the warranty agreement expires.