Serialized Item Warranty (tscfg2150m000)
Use this session to view and maintain the warranty data for a serialized item.
When a warranty template is linked to a serialized item in the Serialized Items (tscfg2100m000) session, the warranty data is copied to the serialized item warranty. You can view and maintain this data for the specific serialized item in this session.
Field Information
- Item
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The code of the serialized item to which the warranty template is linked.
- Serial Number
-
The serial number of the item.
- Description
-
The description or name of the code.
- Warranty Template
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The code of the warranty template linked to the serialized item.
- Description
-
The description or name of the code.
- Service Office
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The code of the service office linked to the Warranty Template.
- Description
-
The description or name of the code.
- Internal Sales Representative
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The sales representative who manages the warranty and the warranty terms.
- Name
-
The description or name of the code.
- Currency
-
The currency in which the amount is expressed.
- Warranty Duration Type
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The duration type for the warranty.
Allowed values
- Fixed Duration
- The Installation Date or the Delivery Date is defaulted with the system date. The warranty period is calculated based on the start date and the Number of Periods.
- Fixed End Date
- Once the warranty period starts, the end date of the warranty period is fixed, and the warranty cannot be extended.
- Flexible Duration
- The warranty period starts when the predefined start event specified in theEvent Set field is executed. The warranty period is calculated based on the start date and theNumber of Periods.
- Combined Duration
- The warranty period starts when the installation is completed within the specified Pre-Installation period and the predefined start event specified in the Event Set field is executed.
- Combined Duration Type
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The warranty duration is triggered by a predefined Start Event and the warranty end date is determined based on the pre-installation and post-installation period.
Allowed values
- Additive
-
The warranty is applicable for the post-installation period. The date on which the item is installed is set as the start date of the warranty, only if the installation is done in the pre-installation period. The end date of the warranty is determined based on the start date of the warranty plus the post-installation period.
Example:
Pre-installation period: 3 years
Post-installation period: 1 year
Pre-installation period starts and runs from 1-1-2015 to 31-12-2017. The serialized item is installed on 15-10-2017. The warranty runs from 15-10-2017 to (+ 1 year) 14-10-2018.
- Subtractive
-
Warranty is applicable for the post-installation period. The date on which the item is installed is set as the start date of the warranty, only if the installation is done in the pre-installation period. The start date of the warranty to the date on which the item is installed and the end date is set to the date on which the pre-installation period ends.
Example:
Pre-installation period: 3 years
Post-installation period: 1 year
Pre-installation period starts and runs from 1-1-2015 to 31-12-2017. The serialized item is installed on 15-10-2017. The warranty runs from 15-10-2017 till 31-12-2017. Warranty ends on the pre-installation end-date.
- Not Applicable
Note:- This field is displayed only if:
- The Use Warranty Events check box is selected in the General Service Parameters (tsmdm0100m000) session.
- For the specified Service Office, the Use Warranty Events check box is selected in the Service Offices (tsmdm1100m100) session.
- This value is defaulted from the Warranty Templates (tsctm0120m000) session.
- Number of Periods
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The number of periods that determine the warranty duration.
- Period Unit
-
The unit in which the warranty duration is expressed.
- Post-Installation Number of Periods
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The number of periods that determine the warranty duration after the item is installed in the (pre-installation) warranty period.
Note:- This field is displayed only if:
- The Use Warranty Events check box is selected in the General Service Parameters (tsmdm0100m000) session.
- For the specified Service Office, the Use Warranty Events check box is selected in the Service Offices (tsmdm1100m100) session.
- The Warranty Duration Type field is set to Combined Duration.
- This value is defaulted from the Warranty Templates (tsctm0120m000) session.
- This field is displayed only if:
- Post-Installation Period Unit
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The unit in which the post installation period is expressed.
Note:- This field is displayed only if:
- The Use Warranty Events check box is selected in the General Service Parameters (tsmdm0100m000) session.
- For the specified Service Office, the Use Warranty Events check box is selected in the Service Offices (tsmdm1100m100) session.
- The Warranty Duration Type field is set to Combined Duration.
- This value is defaulted from the Warranty Templates (tsctm0120m000) session.
- This field is displayed only if:
- Warranty Start Determined By
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The process based on which the warranty start date is determined.
Allowed values
- Installation
-
The installation date of the serialized item is considered. You can select this value only if the Warranty Duration Type field is set to Fixed Duration or Fixed End Date.
- Delivery
-
The delivery date of the serialized item is considered. You can select this value only if the Warranty Duration Type field is set to Fixed Duration or Fixed End Date.
- Defined Events
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The date on which the start event is triggered, is considered. You can select this value only if the Warranty Duration Type field is set to Fixed End Date, Flexible Duration or Combined Duration.
Note: This field is enabled only if the Warranty Duration Type field is set to a value other than Fixed Duration. - Event Set
-
The code of the event set. The timer of the warranty is set based on the events defined for this event set.
Note:- This field is displayed only if:
- The Use Warranty Events check box is selected in the General Service Parameters (tsmdm0100m000) session.
- For the specified Service Office, the Use Warranty Events check box is selected in the Service Offices (tsmdm1100m100) session.
- The Warranty Duration Type field is set to Combined Duration or Flexible Duration.
- This value is defaulted from the Warranty Templates (tsctm0120m000) session.
- This field is displayed only if:
- Description
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The description or name of the code.
- Platform Warranty
-
If this check box is selected, the components in a physical breakdown structure are covered by the same warranty template that is applied to the top serialized item and you cannot define the warranty terms specific to each component in the structure.
Note:- This field is displayed only if:
- The Use Warranty Events check box is selected in the General Service Parameters (tsmdm0100m000) session.
- For the specified Service Office, the Use Warranty Events check box is selected in the Service Offices (tsmdm1100m100) session.
- This value is defaulted from the Warranty Templates (tsctm0120m000) session.
- This field is displayed only if:
- Update Warranty End Date automatically
-
If this check box is selected, the end date of the warranty is updated after the serialized item is repaired.
Note:- This field is displayed only if:
- The Use Warranty Events check box is selected in the General Service Parameters (tsmdm0100m000) session.
- For the specified Service Office, the Use Warranty Events check box is selected in the Service Offices (tsmdm1100m100) session.
- This field is enabled only if the Warranty Duration Type field is set to Flexible Duration or Combined Duration.
- This value is defaulted from the Warranty Templates (tsctm0120m000) session.
- This field is displayed only if:
- Apply Coverage when Warranty starts
-
If this check box is selected, the coverage time specified for the serialized item is set to the Warranty Start Date.
Note: This value is defaulted from the Warranty Templates (tsctm0120m000) session. - Warranty Start Date
-
If this check box is selected, the coverage time specified for the serialized item is set to the Warranty Start Date.
- Terms Expire On
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The date on which the warranty terms expire.
- Fixed End Date
-
The date on which the warranty coverage is stopped for the serialized item.
Note: This field is enabled only if Warranty Duration Type field is set to Fixed End Date. - Warranty End Date Updated On
-
The date on which the warranty end date is extended.
- Pre-Installation Period Started
-
Indicates that the pre-installation warranty period has started.
- Terminated
-
Indicates if the warranty for the serialized item is terminated.
- Termination Date
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The date on which the warranty for the serialized item is terminated.
- Terminated By
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The login code of the user who terminates the warranty for the serialized item.
- Description
-
The description or name of the code.
- Termination Text
-
The additional information related to the serialized item warranty termination.
- Text
-
The additional information related to the serialized item warranty.