Managing the Part Maintenance without Receipt and/or without Delivery
A part maintenance line can be processed without receiving the item on this part maintenance line or without sending the item back to the customer.
Without receipt
If you clear the Item Receipt check box in the Part Maintenance Lines (tsmsc1110m500) session, the part receipt is not generated as the part (item) is:
- already available in warehouse
- already available in location
- already received
In such scenarios, at the time of repairing the customer owned item, receipt handling for the part maintenance line can be ignored. However, the Receipt Warehouse and the Receipt Location must be specified before releasing the part maintenance lines to indicate where the part must be retrieved from.
When a part maintenance line is released with the Item Receipt check box cleared, the existing warehouse order and the related planned inventory transactions are deleted. However, if you select the Item Receipt check box, a new warehousing order and the planned inventory transaction are generated.
When a maintenance work order is generated for this part maintenance line before the release of the maintenance sales order, the part must be received in the warehouse or location, to plan the work order. However, the work order can only be planned when the status of the Maintenance Sales Order - Part Lines (tsmsc1110m000) is set to In Process.
When the Item Receipt check box is cleared and the repair is managed using the location specified for the part maintenance lines, it is assumed that the parts for repair are already present on the location. When you release the part maintenance line, the status of the Maintenance Sales Order - Part Lines (tsmsc1110m000) session is set to In Process after the maintenance sales order is released.
Without Delivery
When the part received from the customer must be repaired but not sent back to the customer, the repaired part is stored in the Delivery Warehouse. When the Item Delivery check box is cleared, the Delivery Warehouse or the Delivery Location must be specified before releasing the part maintenance line.
When the maintenance work order is completed and the repaired part is received in the Delivery Warehouse, the part maintenance line status is set to Completed and the part maintenance line is logistically processed. In this scenario, the warehouse outbound line for shipping the repaired part to customer, is not required.