Setting up Maintenance Sales Control Parameters

To use maintenance sales order, you must first set up parameters in the Maintenance Sales Control Parameters (tsmsc0100m000) session.

The settings in these parameters affect the way in which maintenance sales orders function and are set once, therefore, you must ensure that your parameters are set properly, according to your business functions.

  1. Number Group

    Enter the code of the number group used to identify sales orders.

  2. Defaults

    LN use the following default values:

    • Coverage type

      Used when coverage lines are created.

    • Default service origin calls

      Used when a maintenance sales order is created from a call.

    • Default service type

      Used when a maintenance sales order is entered manually.
    • The service type is used to identify if the repaired item is covered under warranty.
  3. Maintenance sales order history

    If this check box is selected, LN updates the maintenance sales order history.

  4. Signal and Block

    LN signals or blocks you from proceeding further if the following parameters are set:

    • If Credit Limit is Exceeded

      If this check box is selected, LN signals or blocks you if the credit limit of an invoice-to business partner is exceeded.

    • If Credit Review is Overdue

      If this check box is selected, LN signals or blocks you if the credit review of an invoice-to business partner is overdue.

    • If Invoice is Overdue

      If this check box is selected, LN signals or blocks you if the invoice-to business partner has an overdue invoice.

    • If business partner is Doubtful

      If this check box is selected, LN signals or blocks you if the invoice-to business partner is doubtful.