To unblock calls, service orders, and sales orders

To unblock calls, service orders, and maintenance sales orders, you can use the Blocking Reasons (tsmdm1101m000) session.

To unblock:

1. Select the blocking line In the Blocking Reasons (tsmdm1101m000) session.
2. On the appropriate menu, click Release. LN ERP fills in the Time of Release field automatically.

The call or order is unblocked and you can continue processing the call or order.