Defaulting Pricing Method using a Fixed Price Reference Activity

When a service order activity line, maintenance sales order part maintenance line or a quote line is created, a warranty and/or contract coverage can be applicable based on the configuration. In this case, by default, the Pricing Method is set to Time and Material, for enabling the coverage entitlement.

If a reference activity, for which the Pricing Method is set to Fixed Activity Price and the Ignore Coverage check box is selected, is defined on a:

  • Service order activity line:
    • The Pricing Method of the related activity line is defaulted to Fixed Activity Price.
    • The Price Origin of the activity line is set to Reference Activity.
    • The coverage contract or warranty (if existing) is overruled.
  • Maintenance sales order part maintenance line:
    • A maintenance sales order activity line is generated with the Pricing Method set to Fixed Activity Price. The Price Origin of the line is set to Reference Activity.
    • A coverage line is generated with the Price Origin set to Reference Activity.
    • The coverage contract or warranty (if existing) is overruled.
  • Quote line:
    • The Pricing Method of the related quote line is defaulted to Fixed Activity Price.
    • The Price Origin of the quote line is set to Reference Activity.
    • The coverage contract or warranty (if existing) is overruled.

If the Use Fixed Price check box is selected and the Ignore Coverage check box is cleared for a reference activity, and contract or warranty coverage is applicable:

  • The Pricing Method is defaulted to Time and Material for:
    • The service order activity line. The Price Origin is also set to Not Applicable.
    • The part maintenance line, as there can be multiple reference activities defined for the part maintenance line with different pricing methods.
    • The aintenance sales order activity line.
    • The quote line
  • The Fixed Activity Price Ignored check box is selected for the service order activity line, Maintenance sales order activity line and the quote line.
Note: When a service contract with fixed price terms is active for the configuration, the Pricing Method of a service order activity line/part maintenance line is defaulted to Fixed Activity Price and the Price Origin is set to Contract if a reference activity, for which a fixed price is defined in the contract, is linked to the service order activity line/part maintenance line.