Creating and Generating Travel Cost Lines

Creating Travel Cost Lines

• Travel Distance and Travel Time Lines :

  You can create travel cost lines manually in the Service Order Actual Other Costs (tssoc2141m000) session. LN defaults the values in the relevant fields. For the default mechanism, refer to Travel Cost Lines Default Setup. The actual cost rate is based on the actual distance and actual time. The Actual distance in the Service Order Other Costs (tssoc2142m000) session can be entered manually. Actual travel time is defaulted from the Service Order Hours (bptmm1130m000) session. Note: You cannot create the Travel Distance and Travel Time lines manually, if the Travel Total Line for Distance and Time check box is selected in the Service Order Parameters (tssoc0100m000) session.

• Callout Charge Travel Line

  When you create travel cost lines manually, LN defaults the values in the relevant fields. For the default mechanism, refer to Travel Cost Lines Default Setup. Note: You cannot create the Callout Charge travel lines manually, if the Travel Total Line for Distance and Time check box is selected in the Service Order Parameters (tssoc0100m000) session.

• Travel Total Line

  The Travel Total cost lines cannot be created manually. LN generates the total cost lines, if Travel Total Line for Distance and Time check box is selected in the Service Order Parameters (tssoc0100m000) session. When a total travel line is generated in the Service Order Other Costs (tssoc2142m000) session, a travel distance and/or travel time line is also generated. LN defaults the values in the relevant fields. For the default mechanism, refer to Travel Cost Lines Default Setup. Travel time is specified using Service Order Hours (bptmm1130m000) session. Actual travel costs are registered on the Travel Distance and/or Travel Time line. The sales amount of the Travel Distance line and/or Travel Time line are aggregated to the Travel Total line, that is invoiced.

Generating Travel Cost lines

The travel lines can be generated based on Travel Planning Method or Moment of Travel Line Creation.

Generating Travel Cost Lines based on Travel Planning Method

Based on the value, the Travel Planning Method field is set to, in the Service Orders (tssoc2100m000) session, the generated travel lines are linked either to the Service Orders (tssoc2100m000) or the Service Order Activities (tssoc2110m000) session.

• Header Based

  If the Travel Planning Method is set to Order Based, the generated travel lines are linked to the Service Orders (tssoc2100m000) header. For each type of travel cost line ( Travel Distance/ Travel Time), a separate cost lines is generated. You cannot enter a serialized item on the service order header, hence the contract coverage is based on the contract set up for the Installation Group defined in the Service Orders (tssoc2100m000) session.

• Activity Line Based

  If the Travel Planning Method is set to Activity Based, the generated travel lines are linked to the Service Order Activities (tssoc2110m000) session. For each type of travel cost line ( Travel Distance/ Travel Time), multiple cost lines for the service order is generated. Contract coverage is applicable for the contracts defined for Item and Installation Group. For each unique Location Address specified in the Service Order Activities (tssoc2110m000) session, travel cost lines are generated. LN groups all the activity lines with the same Location Address to generate travel lines. The travel lines are linked to the activity line with the lowest activity line number.

Generating Travel Cost Lines based on Moment of Travel Line Creation

The Moment of Travel Line Creation field in the Service Order Parameters (tssoc0100m000) session determines the moment of generation of travel lines; during order entry or during execution of Global Service Resource Planning (SRP).

• Generation During Global SRP

  If the Moment of Travel Line Creation field is set to During Service Order Resource Planning in the Service Order Parameters (tssoc0100m000) session, the travel lines are generated when the Service Order Resource Planning (tssoc2260m000) session is executed. LN links the generated travel lines, based on the value Travel Planning Method is set to. When you re-plan a service order, existing travel lines are deleted and new travel lines are created.

• Generation During Order Entry

  If the Moment of Travel Line Creation field is set to During Order Creation in the Service Order Parameters (tssoc0100m000) session, the travel lines are generated when a service order is created. LN links the generated travel lines, based on the value Travel Planning Method is set to. If the Travel Planning Method field in the General Service Parameters (tsmdm0100m000) session is set to Order Based, the travel line is generated immediately after the service order header is created. If the Travel Planning Method field is set to Activity Based, the travel line is generated immediately after the service order activity is created.