Repair Warranty
When a Service Order or Maintenance Sales Order are generated/created from bad fix calls, manual service orders, or planned activities, based on the service type parameter set, LN covers the Order under Repair Warranty. The service type that is defaulted to the service-order activity line or the Part maintenance line is the service Type repair warranty. The service type repair warranty is defined in Service Order Parameters (tssoc0100m000) session or in the Maintenance Sales Control Parameters (tsmsc0100m000) session.
If the service type on the Part Maintenance line is equal to the one defined in the Maintenance Sales Control Parameters (tsmsc0100m000) session for Repair Warranty, the pricing method on the Maintenance Sales Order - Part Lines (tsmsc1110m000) session is automatically set to Repair Warranty, indicating that Repair warranty coverage is applicable for the Part Maintenance line. You can modify (other than Repair warranty) the pricing method, by changing the Service type, which is not equal to the one that is defined in Maintenance Sales Control Parameters (tsmsc0100m000) session for Repair Warranty, which in turn means that repair warranty coverage is not applicable.
When a new Service Order Activity is created LN checks, if there are any previous activity undertaken either in Service Order Control or to Maintenance Sales Order Control within the Repair Warranty duration specified under the serialized item. LN defaults the service type meant for repair Warranty (SOC) into the new Activity. If the parameter Service type for repair warranty is empty, LN leaves the Service Type empty and Repair Warranty is not applied for this activity.
When a new Maintenance Sales Order Control line (Part maintenance) is created LN checks, if they fall with in the repair warranty duration defined in Serialized Items (tscfg2100m000) session. LN defaults the pricing method as Repair Warranty. LN defaults the Service Type meant for repair warranty (MSC) into the maintenance sales order lines. If this parameter is not present, LN leaves the Service Type empty and Repair Warranty is not applied.
The automatic repair warranty service type is applied when the Serialized item on which the service orders activity or the Part Maintenance line is within the Repair warranty duration mentioned in the serialized item.
Repair warranty is applicable only for part maintenance line in Maintenance Sales Order.
The financial transaction for Repair Warranty is included as Repair Warranty Costs in service order or a maintenance sales order as the Transaction Origin.
When an Invoice Report is printed in Central Invoicing, this Repair Warranty Coverage amount is printed along with other coverages.