To define appointments for service orders

To define appointments, in the Service Order Activities (tssoc2110m000) session, click Appointment to register the appointment in the Appointments (tsmdm0123m000) session. The slack time is reduced or reverts to zero.

If appointments are defined, LN fills the Earliest Start Time and the Latest Finish Time fields with the appointed times.

The Planned Start Time and Planned Finish Time are planned at the start of the appointed period. The Appointment check box will also be selected.

In planning tools, appointed service orders are handled as firm planned.
The Appointment check box can always be maintained by the user. If you clear the check box, the existing appointment is deleted.

Note: If an appointment is defined for a service-order activity, the entire service order is handled as an appointment. LN selects the Appointment check box in the Service Orders (tssoc2100m000) session.