To print service order documents
The following service order (SO) documents can be printed: Internal documents:
Internal documents:
- Service order sheets
- Inspection reports
- Checklists
External documents
- Acknowledgement sheets
- Appointment sheets
- Repair reports
The external documents are printed in the business partner's language.
You can print the following on the service order (SO) document:
- Service order (SO)
- Sold-to business partner
- installation group
- Service type
- Service department
- Service engineer
- Order status
- Planned start time
- Latest finish time
Service order header
You can select the service order header or service order activity details to be printed. You can also print the estimated service order requirement lines. The engineer can fill in the actual cost-line data on each estimated requirement line. You can also print a number of blank cost lines for material, labor, and traveling costs. The number of blank lines can be given.
Checklist
The checklist is filled in by engineers after the activity is carried out.
Acknowledgement/appointment sheet and repair report
You can define a user-dependent layout (template) of the acknowledgement sheet, the appointment sheet, and the repair report in the Service Order Parameters (tssoc0100m000) session.
An appendix (standard layout) is printed for each activity. This appendix is printed in the business partner's language.