Deleting a rental equipment request

The process of deleting a rental equipment request in Service is based on the Status and the Origin of the request.

If the Status of the rental equipment request is set to:

  • Free,
    • You cannot delete a rental equipment request with the Origin, Planned Equipment Request. The process of deleting the request must be initiated from Project.
    • You can delete a rental equipment request with the Origin, Call. When the request is deleted, Infor LN updates the status of the related Call from Transferred to In Process. The related links are also deleted.
    • You can delete a rental equipment request with the Origin, Manual.
  • Cancelled, for all values of Origin, you can delete the rental equipment requests.
  • Processed, for all values of Origin, Infor LN deletes the rental equipment request when the related rental agreement is deleted. The related links are also deleted.