Actual location address for rental equipment

The Actual Location Address of a rental equipment can be maintained in the Serialized Items (tscfg2100m000) session. Infor LN defaults this value from the Ship-from Address or Location Address field in the Service Order Activities (tssoc2110m000) session. It is required to have the correct location (at least) available at the start and end of an activity.

In the Service Order Activities (tssoc2110m000) session, you can specify these addresses for the linked rental equipment:

  • The starting address in the Ship-from Address field.
  • The destination address in the Location Address field.

The location, ship from and actual location address can be changed during the rental period, in the Service Order Activities (tssoc2110m000) and the Serialized Items (tscfg2100m000) sessions.

Note: By default, Infor updates the Actual Location Address of the serialized item when the service order activity status is set to Released and Completed. However, during the release of a rentable service order activity, the Actual Location Address of the serialized item is updated with the Location Address only if the Update Actual Rental Location check box is selected in the Release Service Orders (tssoc2200m000) session.

During the completion of the service order activity, the Actual Location Address of the serialized item is updated based on the Default Return Address set for the serialized item:

  • Equipment Address: By default, the equipment is returned to the own yard. The location address of the serial is considered.
  • Next Agreement Address: By default, the equipment is moved from the first agreement location to the location of the next agreement. If the next agreement does not exist, the equipment is returned to the own yard. The location address of the serial is considered.
  • Other Address: The Change Equipment Actual Location Address (tscfg2265m000) session is displayed wherein you can select the address.

The Ship-from Address of the service order activity is also updated based on the Default Return Address of the serialized item.

Note: When the equipment linked to a rentable service order activities has the Default Return Address set to Other Address, you must first complete the service order activity before the order is set to Completed. Consequently, completing an order or running the Complete Service Order Activities (tssoc2206m000) session is not allowed when activities, that are yet to be completed, exist.