Service order activity/cost lines restricted

The functionality of a rentable service order activity and related cost lines is restricted because a rental equipment linked to a rental agreement is:

  • Not to be repaired
  • Company owned
  • Not sold
  • Not shipped or received by Warehousing

Activity restrictions

  • The Installation Group linked to the service order activity must be Company Owned.
  • For the rentable equipment item linked to the service order activity, the serial number must exist. You cannot generate a serial when linking the item.

Cost line restrictions

  • The processes related to maintenance or repair cannot be executed.
  • The additional material lines added to a rental service order activity line, cannot be used to modify the rental equipment item of the activity. Consequently, you cannot modify the data related to physical breakdown changes.
  • The repair related functionality such as Sub-contracting and Repair Warranty cannot be used for a material cost line.
  • The Contract Coverage or Warranty is not applicable.
  • Traveling is allowed, but Scrap is not allowed.
Note: Considering these restrictions, when executing the processes for a service order which can impact the related activities or cost lines, Infor LN considers only the activities and cost lines that are not related to rental agreement.