End User Statements in Service

When the End User Statements (EUS) check box is selected in the Trade Management Parameters (tcgtc0100m000) session, you can link an EUS to service objects such as service order material cost lines, maintenance sales order part lines and customer delivery lines.

You can link an EUS only if the item linked to the service object is subject to trade compliance.

Note: You can link only one EUS to a service object. However, the same EUS can be linked to multiple service objects.

If the End User Statement Required indicator is selected in the service object sessions, you must link and EUS to the object using the Link End User Statement option. Infor LN populates the EUS ID and the linked Item Line number in the service object sessions.

Note: You can use the Unlink End User Statement option to unlink the EUS. You can unlink an EUS only if the actual cost or delivery lines are not yet created.

When you create a copy of an existing service object and a linked EUS exists for the object, Infor LN does not copy the linked EUS to the copied service object. You must link an EUS manually to the copied service object. You can modify the data of the service object (to which an EUS is linked) only if the updated data does not contradict with the linked EUS data. To update the data that contradicts with the linked EUS, you must first unlink the EUS. You can link an EUS again based on the update service object data.

When you cancel or delete a service object to which an EUS is linked, the EUS document link the related EUS check results are also deleted. The license consumptions and check results that are maintained for the line are also be deleted.

When a processed document line is deleted, the EUS link is removed. However, the EUS check result, the license consumptions and the compliance check results are not removed.