Rush orders
Every company deals with rush requests from customers. These requests usually require special terms of payment and delivery. To determine whether a rush request is reasonable and to inform the business partner about the delivery date of an order, standard rush order conditions must be specified for a company.
The following rush situations are available:
- The customer asks for a rush delivery during order entry
- The customer asks you to rush an already issued order
Master data
Before you can specify a rush order:
- Specify rush delivery terms and rush payment terms in the Rush Delivery Terms and Rush Payment Terms fields of the Sales Order Parameters (tdsls0100s400) session. These default terms can still be changed on the rush order header or rush order line.
- Because the availability type affects the lead time, specify the Availability Type field in the Sales Order Parameters (tdsls0100s400) session.
- If the Mandatory Entry of Change Codes check box is selected in the Sales Order Parameters (tdsls0100s400) session, specify a change type for rush orders in the Change Types (tdsls0198m000) session, and a change reason for rush orders in the Change Reasons (tdsls0197m000) session to clarify why the sales order changed.
Rush order creation
To create a rush order, or to convert an existing normal order into a rush order, click:
- in the Sales Orders (tdsls4100m000), or Sales Order (tdsls4100m900) sessions. As a result, LN selects the Rush Order check box in these sessions. When an order is rushed, all linked sales order (delivery) lines are rushed as well.
- in the Sales Order Lines (tdsls4101m000) session. As a result, LN selects the Rush Order Line check box in this session.
- in the Sales Order Planned Delivery Lines (tdsls4101m100) session. As a result, LN selects the Rush Delivery Line check box in this session.
- in the Sales Order Line Components (tdsls4163m000) session. As a result, LN selects the Rush Order Line check box in this session.
If a sales order is defined as a rush order, the Order Priority is one (1).
Note:
- If you want to automate the processing of a rush order, you must specify automatic activities for the order type. For more information, refer to Flexible sales order processing.
- You can convert an existing sales order into a rush order as long as you can change the linked warehousing order.
- The setting of the Rush Order check box on the sales order header is defaulted to the relevant check box of the linked sales order lines and/or delivery lines. However, you can change the setting of this check box on the sales order (delivery) line. As a result, you can define a separate order line, or delivery line as a rush line.
Restrictions
You cannot rush:
- Return orders, collect orders, retrobilled orders, and consignment invoicing orders
- Sales order lines that are not released to Warehousing
- Backorder lines
Rush orders and Warehousing
After the rush order is released to Warehousing:
- The Rush Order check box is selected in the Outbound Order Lines (whinh2120m000) session. These outbound order lines have the highest priority when generating and processing the outbound advice.
- If the Rush Orders only check box is selected in the Generate Outbound Advice (whinh4201m000) session, a purchase order advice is generated for these lines first. To speed up the outbound process for rush orders, you can then click in the Process Outbound Advice (whinh4200m000) session. As a result, all outbound process steps that usually take place before confirmation of the shipment, are skipped. In other words, LN creates a shipment line after processing the outbound advice.