About this Guide

This document describes the purpose, setup, and use of non-conformance reporting (NCR) and corrective action plan (CAP).

Objectives

The objectives of this book are to describe the purpose of Non-Conforming Report & Corrective Action Plan, and how to create and use master data.

Intended Audience

This guide is intended for those who want to learn how to use the Non-Conforming Report & Corrective Action Plan, and how to set-up master data in a way that best serves their purposes. Both end users and users on administrator level will find the information they require.

Assumed Knowledge

Familiarity with the business processes involved in handling inspections, and general knowledge of the LN functionality will help you understand this guide. In addition, Quality training courses are available to give you a headstart.

Document summary

The first chapter, Introduction, describes the purpose and the general characteristics of Quality package.

The following chapters deal with the master data setup for NCR and CAP, describe how NCR and CAP are created.

How to read this document

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