Non-Conformance in Service
You can generate a Non Conformance Report (NCR) for a Service object or link a service object to an existing NCR.
A new General Service Parameter is added to implement the NCR functionality in Service. This parameter can only be selected if the Quality Management (QM) check box is selected in the Implemented Software Components (tccom0100s000) session and if the Material Non-Conformance check box is selected in the Quality Management Parameters (qmptc0100m000) session.
You can generate the NCR for service objects. You can also link an NCR from Quality to a Service object. You can link one or multiple NCRs for the following Service objects:
- Service Call
- Service Order
- Maintenance Work
- Batch Repair
- Claims