Integration Procurement and Service

The following depot repair and field service processes are supported:

• Purchasing additional parts
• Purchasing subcontracting activities

Purchasing additional parts

If an organization that carries out the repairs or upgrades is not equipped with all the necessary parts, additional parts may be required from a third party. A purchase order can be generated from a work order (depot repair) or service order (field service) to buy these parts.

If the Inventory Commitments Required check box is selected in the Maintenance Sales Control Parameters (tsmsc0100m000) and/or Work Order Parameters (tswcs0100m000) session, or in the Service Order Parameters (tssoc0100m000) session, the additional parts that are received on a purchase order can be committed. This is to assure that the goods are used only by the work/service order that created the purchase order and not by any other order. This is called an inventory commitment of the goods for the work/service order. A purchase order that includes additional items must be released to Warehousing. Consequently, Procurement passes the order origin, work/service order, work/service order line and required quantity to Warehousing. In Warehousing, the receipts are committed. Warehousing will commit the received quantity until the total required quantity is committed for the order.

For more information, refer to Purchasing additional parts.

Purchasing subcontracting activities

If an organization that is responsible for the repairs or upgrades hires another company (the subcontractor) to carry out the maintenance, repair, or upgrade, you can specify work order- or service order- activities in Service from which a purchase requisition or purchase order can be generated in Procurement. Both for depot repair and field service, materials can be sent to the subcontractor. For depot repair, also the item to be maintained can be sent.

For more information, refer to Service subcontracting in Procurement.