Integration updates

Infor LN Mobile Service

LN CE can now be integrated with LN Mobile Service. LN Mobile Service is not a stand-alone application but an addition to and fully integrated with the Service module of LN CE.

Infor LN Mobile Service provides field service engineers quick access to relevant resources and data. This improves service resolution efficiency and customer satisfaction.

The field service engineer is linked to a service center and is responsible for performing service activities assigned to the designated service center. The service engineers can use this application as a virtual office, to accomplish their day-to-day tasks remotely.

LN's user administration services control which LN service functionality is made available to mobile apps compared to what is made available to the same user through the standard LN service user interface.