tscmm domains
- Keep and Take Ownership
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Customer Claim
The item is sent back to the warehouse as company owned. -
Supplier Claim
The item remains at supplier site as owned by supplier.
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- Return to Customer
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Customer Claim
The item is sent back to the warehouse as customer owned. A new warehouse order is created to send the item back to the customer. -
Supplier Claim
The supplier returns the item back to their customer (the party who created the supplier claim).
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- Scrap
-
The item is scrapped.
- Total amounts
- Covered amounts
- Free
- Modified
- Pending Approval
- Approved
- Rejected
- Canceled
- Closed
- Credit Note Based
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Service organization receives a purchase credit note from the supplier.
- Invoice Based
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Service organization sends a sales invoice to the supplier.
- Not Applicable
- Reimburse Materials
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The customer will be reimbursed for material.
- Reimburse Costs
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The customer will be reimbursed for the total invoice value.
- Free
- Rejected
- Canceled
- Modified
- Pending Approval Estimates
- Pending Material Return
- Pending Supplier Approval
- Pending Approval
- Approved
- Approved for Invoice Linking
- Settled
- Free
- Rejected
- Canceled
- Closed
- Pending Approval Estimates
- Modified
- Pending Material Return
- Pending Supplier Approval
- Pending Approval
- Approved
- Approved for Invoice Linking
- Settled
- Repair Warranty
- Contract
- Goodwill
- Serialized Item Warranty
- Generic Warranty
- Not Applicable
- Manually
-
Claim is manually inserted.
- Call
-
Claim originates from a Call.
- From Warehouse
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Goods are delivered from warehouse.
- By Purchase Order
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Goods are delivered using the purchase order.
- Supplier Direct Delivery
-
Goods are delivered directly by the supplier.
- To Be Generated
- Generated
- Not Applicable
- Additional Material
-
Line contains an item that is an additional item sent to the customer.
- Return Material
-
Line contains an item that is customer owned and is rejected during inspection.
- Reimburse Material
-
Line contains an item that is reimbursed (approved).
- Order
-
Claims is based on an order.
- Order History
-
Claims is based on an order history.
- Invoice
-
Claims is based on an invoice.
- Not Applicable
- Call
-
Original order system (call number) must exist in calls.
- Claim
-
Original order system must exist in claims.
- Service Order
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Original order system must exist in service order.
- Maintenance Sales Order
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Original order system must exist in maintenance sales orders.
- Sales Order
-
Original order system must exist in sales orders.
- Sales Schedule
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Original order system must exist in sales schedule
- Not Applicable
- Free
- Modified
- Pending Approval
- Approved
- Rejected
- Canceled
- Closed
- Free
- Rejected
- Canceled
- Modified
- Pending Approval Estimates
- Pending Material Return
- Pending Approval
- Approved
- Settled
- Order
-
Claims is based on an order.
- Order History
-
Claims is based on an order history.
- Not Applicable
- Purchase Order
- Purchase Schedule
- Supplier Claim
- Not Applicable
- Warranty
- General
- Not Applicable
- Manually
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The supplier claim is generated manually.
- Customer Claim
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Supplier claim is generated from customer claim.
- Service Order
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Supplier claim is generated from service order.
- Maintenance Sales Order
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Supplier claim is generated from maintenance sales order.