Rental orders and agreements
Rental orders are used to rent out products and equipment. The process includes creating rental agreements, handling reservations, and releasing the rental equipment. You can create a rental order using the Rental Order (tssoc2600m300) session.
You can bill rental orders with a single invoice or use multiple invoices for a rental period. Each rental order must be returned to a specific return warehouse and site. You can also use the automatic billing and rental usage calculation to perform the billing process for rental orders.
Rental agreements are used to manage the rental process, ensuring that the rental company and the customers have a clear understanding of the rental terms. You can use the Rental Agreement (tssoc2610m300) session to create rental agreements.
- A rental order must have at least one rental agreement. You can also create a non-rental line that is a service order activity in the Service Order Activities (tssoc2110m000) session. This service order activity can be used to fix a breakdown of a rental item.
- You must specify a service employee in the Preferred Engineer field on the tab in the Rental Order (tssoc2600m300) session. The specified preferred engineer must be linked to the rental office specified on the rental order. This preferred engineer is defaulted to the Allocated Engineer field in the Rental Agreement (tssoc2610m300) session. The allocated engineer must be specified before the rental agreement is released.
A rental product or a rental equipment can be linked to a rental request line in the Equipment Rental Requests Lines (tssoc5150m000) session and the availability of the item can be checked in the Rental Items Availability Calendar (whinp1510m000) before creating a rental agreement.