Infor LN Service User Guide for Claim Management

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About this Guide
Introduction
Customer Claim
Customer claim process
Using the Customer Claim Workbench
Generate Customer Claim and Service Order from Field Change Order
Supplier Claim
Supplier claim process
Using the Supplier Claim Workbench
Creating supplier claim requests from service order cost lines/maintenance sales coverage lines
Generating supplier claim
Creating supplier claim request from customer claims
Customer and supplier claim document approval
Impact of workflow on claim processes
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