Configuration Data Setup

The data that can be used for creating the service items must be specified before you can define service items, Service BOMs, objects and configurations. You must also specify all the configuration data accurately as this data is used throughout LN.

Relationship between other LN functionalities and Configuration Controls:

  • Master Data Management (MDM) is used for and consists of service item groups and service items, this helps to define item breakdowns, serialized items, and Installation groups.
  • Item-Based Data (IBD) contains data related to each item that must exist before creating service items.
  • Routing (ROU), is used to maintain machines and work centers, this can also be used when you define objects and configurations.
  • Service Planning and Concepts (SPC) enables you to predict activities for each model. You can also generate maintenance plans for each configuration and the objects in the configuration.
  • Call Management (CLM) tracks service calls on objects and configurations.
  • Contract Management (CTM) keeps track of the contracts linked to objects and configurations.
  • Service Order Control (SOC) creates service orders for objects and configurations.
  • History and Statistics (HST) records historical and statistical information for objects and configurations.