Contract deliverables and shipments

A contract deliverable is a tangible or intangible item that is produced or purchased as a result of a contract. You can specify the deliverables of a contract in the Contract Deliverables (tppdm7100m100) session. To access the Contract Deliverables (tppdm7100m100) session, you must define the contract deliverable in the Contract (tpctm1600m000) session. You can define three types of contract deliverables:
  • Hardware

    A hardware contract deliverable is a tangible item that is manufactured or purchased and delivered to the customer as part of the agreement. The contract deliverable of the type, Hardware can be linked to material items of type, Product and Generic.

  • Non Hardware

    A non-hardware contract deliverable is an intangible item (i.e., manuals, trainings, etc.) that is delivered to the customer as part of the agreement. The contract deliverable of the type, Non Hardware can be linked to item of type, Cost, Service, and Subcontracted Service.

  • Maintenance

    A maintenance contract deliverable is used to manage the after-sales service activities for delivered items. An after-sales service line is created automatically when a contract deliverable of the type, Maintenance is created.

Contract shipments are the actual deliveries made to the customer. You can use the Project Shipments (tppin0160m000) session to view and confirm shipments. In installment-based and delivery-based invoicing, you can link the contract deliverables to shipments.

Contract deliverables (that are serialized items) are automatically transferred to Service after the goods are shipped to the customer. The deliverables must be maintained in Service. The specified installation group links the contract deliverables to Service. The value of the installation group is defaulted from the Projects (tppdm6100m000) session.