Invoice corrections in inventory tracking

An invoice correction may be required if a customer received fewer goods than shipped and invoiced.

An invoice correction is always a negative correction. Therefore, the invoiced quantity is decreased.

If the Country of Origin concept and inventory tracking apply to the item, the country of origin of the corrected item quantities must be reported in the invoice correction sent to the customer.

In inventory tracking, the invoice correction can be handled by specifying correction quantities for the relevant inventory tracking consumptions.

The invoice correction quantities specified for an invoice line of a sales order line or a sales schedule line must be updated to the related inventory tracking consumptions. These are the inventory tracking consumptions that are related to the shipment lines created for the sales order line or sales schedule line.

Multiple inventory tracking consumptions can be linked to a shipment, and multiple detail lines can present for an inventory tracking consumption.

For example, if items from multiple countries of origin were picked for the shipment, an inventory tracking consumption is present for each country of origin.

If for the same inventory tracking consumption/country of origin items from three different lots were consumed, three inventory tracking consumption detail-lines are present for the inventory tracking consumption: one detail line for each lot.

If only one inventory tracking consumption and one inventory tracking detail-line is related to the shipment, the correction quantity is automatically updated to the inventory tracking consumption. Consequently, you can confirm the invoice line and the process is completed.

If more than one inventory tracking consumption detail-line is related to the shipment, you must manually specify the correction quantity for each inventory tracking consumption detail-line.

Items from country of origin UK and USA were picked for shipment SHP00123, and for country of origin USA, items from lot 001 and 002 were picked.

Consequently, inventory tracking consumptions A is created for country of origin UK and inventory tracking consumption B is created for country of origin USA.

Inventory tracking consumption A has one detail line, and inventory tracking consumption B has two detail lines: one for lot 001 and one for lot 002.

If an invoice correction is specified for the invoice line of the sales order line related to shipment SHP00123, you must specify the appropriate invoice correction quantities for each of the three inventory tracking consumption detail-lines.

To specify correction quantities in inventory tracking consumptions, complete these steps:

  1. On the Invoice Lines tab of the Sales Order (tdsls4100m900) or the Sales Schedule (tdsls3611m000) session, specify a correction quantity for the appropriate invoice line.
  2. On the appropriate menu, select the Country of Origin option.

    3. In the Invoice Correction (tcitu3100m510) session, click Details.

    4. In the Invoice Correction (tcitu3600m510) details session, select the Details tab.

    5. In the Invoice Correction Quantity field, specify the correction quantity for each inventory tracking consumption detail line.

    Note: The aggregated correction quantities specified for each inventory tracking consumption detail-line must be identical to the correction quantity specified for the invoice line. Otherwise, you cannot confirm the invoice line.

    6. Save and close the Invoice Correction (tcitu3600m510) details session.

    7. On the Invoice Lines tab of the Sales Order (tdsls4100m900) or the Sales Schedule (tdsls3611m000) session, confirm the invoice line.